THE IMPACT OF THE INTERNET ON RETAIL Stream:1B Introductory Business Studies 304001 Nowadays‚ the development of the Internet is faster and faster. And it has brought some effects on our social life‚ for example‚ it is changing the retail industry gradually‚ both in content and structure. Today we will discuss main four impacts of the Internet on retail ‚ which are‚ ⑴Internet promotes retail business prosperity by reducing cost;⑵Internet helps retailers enlarge market share; ⑶Internet
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INDIAN INSTITUTE OF MANAGEMENT AHMEDABAD INDIA Research and Publications Sales Promotion Practices in Apparel Retail Sector and Challenges Ahead Preeta H. Vyas W.P. No.2007-11-02 November 2007 The main objective of the working paper series of the IIMA is to help faculty members‚ research staff and doctoral students to speedily share their research findings with professional colleagues and test their research findings at the pre-publication stage. IIMA is committed to maintain academic
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FDI in Retail Sector: Challenges & Opportunities Ms. Pranjali Pande 2nd year Student- MBA Dept DMIMS‚ Nagpur 9096465868 pranjalipande.10@gmail.com Abstract India today has two type of distinctive customers‚ one who have ample are quality conscious don’t hesitate in paying that extra buck to save energy
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Growth of Retail Sector in India Submitted by Robin Tayal Course: MPE 2008-10 Section : B‚ Semester 3rd Roll No :- 168 TABLE OF CONTENTS 1. Industry Overview 02 - 06 2. Organized Retail Sector 07 - 09 3. Origin of retail 10 - 14 4. Indian Retail Industry
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MANAGEMENT (CRM) IN RETAIL BANKING A Research Paper Company: HDFC Retail Banking‚ India. Submitted By ANIL KUMAR DEVARAKONDA (111-00-2004) DATE: August 21st‚ 2011 COURSE: MKTG 510 – Electronic Commerce INSTRUCTOR: PROFESSOR GEORGE EDEH UNIVERSITY OF NORTHERN VIRGINIA 7601 LITTLE RIVER TURNPIKE‚ ANNANDALE‚ VA 22003 Abstract This research paper attempts to conduct a study of deployment of Customer Relationship Management (CRM) best practices in the context of retail banking‚ specific
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Introduction Industries in our modern day are facing tremendous pressures or drivers like society conformation‚ technology innovation and market competition. These three forces describe by Boyett and Boyett‚ (1995) catalyzed an organization to initiate goodwill responses‚ improve their technological platform and invent systems to automate their operational processes. These are efforts contributed to retain their competitive edge thus preserving their existence. In the context of this essay‚ we
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THE INDUSTRY AS WHOLE The Indian retail industry is now beginning to evolve in the line with the transformation that has swept other large economies. The liberalization of the consumer goods industry initiated in the mid-80 and accelerated through the 90’s has begun to impact the structure and conduct of the retail industry. The concept retail which includes the shopkeeper to customer interaction‚ has taken many forms and dimensions‚ from the traditional retail outlet and street local market shops
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advantage. The retail industry collects huge amounts of data on sales‚ customer buying history‚ goods transportation‚ consumption‚ and service. With increased availability and ease of use of modern computing technology and e-commerce‚ the availability and popularity of such businesses has grown rapidly. Many retail stores have websites where customers can make online purchases. These factors have resulted in increase in the quantity of the data collected. For this reason‚ the retail industry is a
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FDI in retail sector in India and its impact on retail traders ABSTRACT: Allowing FDI in multi brand retailing has recently generated tremendous euphoria for some and fear for others. It is based on the notion that it will open floodgates for foreign retailers to invest and will change the retail landscape forever in India. The factors that attracted investment in India are stable economic policies‚ availability of cheap and quality human resources‚ and opportunities of new unexplored markets
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partnering with selective customers to create superior value for the company and the customer. Importance of CRM • • • • Growing de-intermediation process Growth of the services economy Emergence of TQM/ JIT/ MRP/ ERP Advent of digital technology/ complex products/ solution selling • Hyper competition • Changing customer expectation • Globalisation – global account management CRM Process CRM Formation • Purpose – Improve marketing effectiveness – Improve marketing efficiency • Programs – Continuity
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