Factors Necessary for Appropriate Service Standard:- Standardization of Service behaviors and actions – Formal service target and goals Customer – not company – defined standard Types of customer defined service standar:- Hard Customer – Defined Standard ‚ Soft customer-Defined Standard Physical evidence – Environment in which the service is ofference‚ enivroment in which the cust and company meets Service scape – Physical facility involved in physical evidence.. eg.g Facility Exterior
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Products and services: WestJet started its services in 1996 with just 3 aircrafts and landing rights to five destinations in Canada. By the end of 2011‚ WestJet had become one of the leading airlines in Canada‚ by providing services to a total of 76 destinations within continent North America. The airline currently offers scheduled services‚ international charter services and Trans-border services to the United States‚ the Caribbean‚ Mexico and Canada. As per the annual report of 2011‚ WestJet currently
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BRANDING STRATEGY OF DOMINOS AUSTRALIA FOR ITS PRODUCT/SERVICE OFFERS Table of Contents Introduction 3 Individual Branding Strategy 3 Family Branding Strategy 3 Identifying the Branding Strategy of Dominos Australia with Justification for Adopting Such Branding Strategy 4 Conclusion 4 Reference List 6 Introduction According to Kotler and Keller (2015)‚ branding strategies are essential for the firms to identify their businesses among the customers in way that differentiate them from other firms
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hosts‚ one can readily see that some of these services must be disabled. Authentication services are necessary‚ I recommend configuring the system to pass or allow this service. The three services I know to be unnecessary‚ based on our network topology are the Secure Shell (SSH)‚ Microsoft Remote Procedure Call (MSRPC)‚ File Transfer Protocol (FTP). Simple Mail Transfer Protocol (SMTP) is essential to email communications in a Windows network‚ this service allows users within the network to send and
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SUMMER TRAINING PROJECT REPORT ON SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF BACHELOR OF BUSINESS PRODUCTS & SERVICES |TRAINING SUPERVISOR |SUBMITTED BY:- | | |GURPREET SINGH | |( BRANCH SALES MANAGER) |ENROLLMENT
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Compare the methods used to distribute two selected products and services In this report I will be comparing methods used by two different retailers on how they distribute two chosen products‚ of my choice‚ in two different retailing sectors. Seeing as the food and clothing sector both have very different styles of how they meet their product requirements‚ I will compare Tesco and JD; The products from these two companies itself that I’m going to compare is ‘Tesco Value Bread’ and Nike hoodies.
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innovative products are introduced or consumer tastes have changed. There is intense price cutting‚ and many more products are withdrawn from the market. Profits can be improved by reducing marketing spending and cost cutting. As sales decline‚ the firm has several options: * Maintain the product‚ possibly rejuvenating it by adding new features and finding new uses. * Harvest the product–reduce costs and continue to offer it‚ possibly to a loyal niche segment. * Discontinue the product‚ liquidating
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Chapter 4 – Product and Service Design TOPIC Product and Service Design Trends in Product & Service Design Product or Service Design Activities Reasons for Product or Service Design Design for Operations Sources of Ideas for Products and Services The Design Process Quality Function Deployment Reverse Engineering Design for Manufacturing Manufacturability Legal‚ Ethical‚ and Environmental Issues Regulations & Legal Considerations Research and Development (R&D)
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Buyback Arrangement Offset Price Discounts & Allowances Loss-Leader Pricing Special-Event Pricing Cash Rebates Low-Interest Financing Longer Payment Terms Warranties & Service Contracts Psychological Discounting Customer-Segment Pricing Product-Form Pricing Image Pricing Channel Pricing Location Pricing Time Pricing Price Discrimination Differentiated Pricing Promotional Pricing Geographical Pricing (Cash‚ Countertrade‚ Barter) Changing Pricing Environment How Companies Price Understanding Pricing
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1. Name three types of meetings and their purposes‚ and identify three ways that a meeting can be conducted. Meeting Purpose Conducted General Meetings Discussing project progress‚ future direction of a company‚ sharing information among clients‚ staffs‚ vendors and heads of company. Meetings can be conducted face-to-face‚ by teleconference‚ by video conference or online. Staff team Client Vendor Annual General Board Conferences Discussing
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