Customer satisfaction with online banking services 1 Customer satisfaction with online banking services M.Tayyeb Masood Waqar Ahmed Author‚ Faculty of Management Sciences Muhammad Ali Jinnah University‚ Pakistan Abstract The study seeks to discover‚ what will be the main factors in customer satisfaction of electronic banking services in Pakistan? This paper inspects and study the most important factors in e-banking services in the Pakistan and customer„s evaluation of the electronic
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Customer Satisfaction is one of the most important issues concerning business organizations of all types‚ which is justified by the customer oriented philosophy and the main principle of continuous improvement of modern enterprises. Thus‚ customer satisfaction measurement may be considered as a most reliable feedback considering that it provides in an effective‚ direct‚ meaningful and objective way regarding the clients’ preferences and expectations. The main aim of this paper is to measure the customer
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Research Paper: Measure for Measure Shakespeare ’s Measure for Measure centers around the fate of Claudio‚ who is arrested by Lord Angelo‚ the temporary leader of Vienna. Angelo is left in charge by the Duke‚ who pretends to leave town but instead dresses as a friar to observe the goings-on in his absence. Angelo is strict‚ moralistic‚ and unwavering in his decision-making; he decides that there is too much freedom in Vienna and takes it upon himself to rid the city of brothels and unlawful sexual
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This is the Pre-Published Version The Impact of Employee Satisfaction on Quality and Profitability in High-contact Service Industries Rachel W. Y. Yee Department of Logistics‚ The Hong Kong Polytechnic University‚ Hung Hom‚ Kowloon‚ Hong Kong E-mail: Rachel.wyyee@polyu.edu.hk Andy C. L. Yeung* Department of Logistics‚ The Hong Kong Polytechnic University‚ Hung Hom‚ Kowloon‚ Hong Kong E-mail: lgtandyy@inet.polyu.edu.hk Tel.: (852) 2766 4063 Fax: (852) 2330 2704 *Corresponding Author T
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THAT INFLUENCE EMPLOYEE’S JOB SATISFACTION IN HOTEL INDUSTRY CHAPTER 1: INTRODUCTION 1.0 INTRODUCTION This research is focusing on examine the factors that influence employee satisfaction in hotel industry. Employee satisfaction is one of the vital elements for a hotel to be success in future‚ it would help to gain the competitive advantages among competitors. The purpose of chapter one is to investigate the various factors that can affect employee satisfaction in hotel industry. Those factors
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Psychological Measures: Becks Depression Inventory Your/Team Name Date PSY/475 Psychological Tests and Measurements Instructor Psychological Measure Depression‚ a severe mental mood disorder‚ affects many people. Depression is brought on by a variety of events‚ such as trauma‚ tragedy‚ or even illness. Environmental surroundings and seasonal changes can also lead to depression. Aaron Beck developed the Beck Depression Inventory (BDI) in 1961‚
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department of education provided the information on outcome for children who have been looked after continuously for at least 12 months at March 2013. It appeared that children in care have poorer outcomes in all aspects than children not in care‚ including educational attainment‚ health and wellbeing‚ offending‚ substance misuse and exclusions from schools. However‚ despite poor outcomes‚ there have been improvements for almost all measures. In terms of
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reasons and brought them into consideration the job satisfaction issue. It will investigate that officer of Shahjalal Islami Bank Limited play the key role in manipulating their services through implementing policy. 1.1: Statement of the Problem: Job satisfaction is the reaction of the workers against the role they play in their work (Vroom) (1967‚ 1999). The studies will designee to investigate the level of achievement of employee’s job satisfaction of Shahjalal Islami Bank Limited in Bangladesh.
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CUSTOMER SATISFACTION AND LOYALTY IN LOGISTICS SERVICES @ DHL EXPRESS (I) PVT LTD A PROJECT REPORT Submitted in Partial fulfillment of the degree of requirement for the award of MASTER OF BUSINESS ADMISTRATION (Marketing & HR) Submitted by GAURAB DUTTA Registration No: P07BA126 Under the guidance of Dr. S. Lalitha Prof. in Management Studies BHARATH UNIVERSITY SCHOOL OF MANAGEMENT STUDIES Chennai 600073 India May 2009 School of Management Studies 173‚ Agaram
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Patient Centered Outcomes Nursing 300: Foundations of Professional Nursing By: Jayme Shulman‚ RN 0ctober 28‚ 2012 America’s health care system has become very complex with a rise in health costs‚ patients with complex medical issues‚ and Medicare cuts. Nurses must find a way to juggle the health care industry while maintaining positive patient outcomes. Patients will either have good or bad outcomes during or after their care based on the decisions of the nurse and the interdisciplinary
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