My Perspective on Customer Service Today Andrea Cox Rasmussen College Author Note This research is being submitted on April 10‚ 2013‚ for Mr. Jeremy Crouch’s B119/MNA1161 Customer Service Course. My Perspective on Customer Service Today Providing excellent‚ and memorable‚ client support is important for client retention. Without exceptional support‚ your clients will not return. Average or mediocre support won’t keep your customers either‚ and bad customer service will simply drive
Premium Customer service Good Customer
• SELF–EFFICACY MODERATES THE RELATIONSHIP BETWEEN[pic] JOB [pic]STRESS AND[pic] BURNOUT ABSTRACT The purpose of this research is to determine that self efficacy helps in reducing job stress and help to avoid/reduce burnout phase or not. As the world has become a global village and the competition in the market has drastically increased‚ so employer require from his employs that they perform at their optimal level in order to remain or sustains in the market or gain competitive advantage. In
Premium Employment Stress Self-efficacy
protective factors. They mention that as age of the social worker increased‚ risk for burnout decreased. It is not fully clear why older age may serve as a protective factor. One hypothesis is that those that were going to burnout have already done so and those that are less likely are still doing the work‚ therefore when age is considered compared to level of current burnout‚ there would be higher rates of burnout among those who are younger. This will be explored more later when looking at psychosocial
Premium Menopause Stress Middle age
patient load and stress contributes to burnout. Why is burnout important to discuss in relation to nurses? Burnout affects the performance of the nurse and the quality of care he or she provides to the patient. Therefore‚ it is imperative that staff nurses decrease the possibility of burnout and increase or maintain excitement and enjoyment in the field of nursing. If nurses do so‚ they will find joy in their work and quality of patient care will be increased. Contributors to burnout and registered
Premium Nursing Nursing specialties Registered nurse
How to be a Manager that Leads I. Introduction a. Purpose: How to be a manager that leads…………………………………2 b. Thesis statement………………………………………………………………2 II. Body of work a. Commonalities among leaders…………………………………………….2-3 b. Types of leaders…………………………………………………………….3-5 c. Managing styles……………………………………………………………..5-7 d. Mentoring vs. Coaching…………………………………………………….7-8 III. Conclusion a. Intangibles……………………………………………………………………..8 b. X-factor…………………………………………………………………………8 IV. References…………………………………………………………………………9
Premium Leadership
Critically Evaluate Whether the requirement for Emotional Labour in Hospitality and Tourism is ethical. Module Leader: Peter McGunnigle Student Name: Mrignaini Chauhan Student Number: 09078935 Submission Date: 08/12/11 Word Count: 2200 (excluding Appendices) Critically evaluate that whether the requirement of Emotional Labour in hospitality and tourism work is ethical. The endeavour of this essay is to critically evaluate whether the use of emotional labour within the hospitality and tourism industry
Premium Emotion Ethics
Lorena Garcia November 22‚ 2013 Y. Isaac Hinojosa Composition 1 Emotional Stress on Military Service Families The deployment of a loved one in the militry service leads to emotional stress to the family left behind with hope to hold on to. Kendra N. Lowe talks about development of stress on the families caused by deployments. Lowe says‚ "Military life can also be extremely stressful on families and children due to prolonged absence of the active duty member during deployments‚ TDYs‚ and frequent
Premium Family Military Army
How does stress affect the immune system The immune system is designed to defend the body against millions of antigens that would otherwise invade it. None of these things are able to get in when your immune system is working efficiently‚ but the moment your immune system stops functioning properly‚ the opportunity for antigens to attack is available. Kiecolt-Glaser (1984) carried out a natural experiment investigating whether the stress of short-term stressors had an effect on immune system functioning
Premium Immune system Psychology Antibody
Brandon J. Siebert CJUS 491 Final Research Paper How Police Effectively Cope With Stress Stemming From Work Dr. Gary Keveles Police work is unique and unlike most other professions. Law enforcement personnel are subject to encounter many different experiences‚ situations where physical danger‚ injury and even death are situations that are commonly seen by law enforcement in the field. On top of all of these potential stressors are certain organizational stressors. Some of these could include
Premium Police Constable Police officer
the following questions: How does stress affect the policing community? Stress has many effects on the policing community as a whole. Officers may lose sleep over the stress and become fatigued which in turn causes them to lack on their duties‚ or delay their reaction time. Officers may also get so stressed that they go through a post traumatic disorder. Post traumatic disorder can cause officers nightmares‚ or worse they can wind up committing suicide. How does police culture support police
Premium Police Constable Police officer