fees (in fact those airports paid to Ryanair to use their locales); it tried that 70% of the available seats in the two lowest fare categories; it made fewer restrictions on its tickets (important for who had extra bags‚ or who wants to change the flights in order to pay less); it observe competitors‚ so it would be able to apply a lower fare; its customers were a mix of leisure travelers (70-75%) and business travelers‚ mostly from small and mid-sized businesses (25-30%). differences in airfares could
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Training Design and Delivery Training Objectives As obtained from the needs analysis‚ our main objective is to train flight attendants in acquiring specific knowledge‚ skills and attitudes needed to better perform their jobs. At the end of the training program‚ the flight attendants will have gained knowledge in describing all aspects of their jobs and be able to answer any questions they are faced with‚ such as security procedures or passenger handling. They will have the appropriate skills necessary
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on the cards as pilots start work-to-rule action Page 1 of 2 Christmas chaos for Cathay passengers on the cards as pilots start work-to-rule action Wednesday‚ 03 December‚ 2014‚ 5:17pm News › Hong Kong LABOUR Phila Siu phila.siu@scmp.com Flight attendants accept airline’s offer of a pay rise as pilots begin work-torule action As Cathay Pacific pilots embarked on a work-to-rule action yesterday‚ the airline avoided a similar Christmas slowdown by its cabin crew members when their union accepted
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PROBLEM. ( PAL) Stipulation Against Marriage Claudine de Castro Zialcita‚ complainant vs PAL‚ RESPONDENT Facts: Complainant‚ an International flight stewardess of respondent company was dismissed from her job by reason of her contracting marriage. In dismissing her‚ respondent invoked its policy which provides: “D FLIGHT ATTENDANTS. Flight attendant applicants must be single and will be automatically separated from employment in the event they subsequently get married.” Issue: The only issue
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Strategic alliance In Flight Or During Transfer Touch Point 3 (During Flight Transfer) - Waiting area - Airline advertising (Out-of-home) - Flight attendant help Touch Point 1 (In Flight before departure) - Flight Handbook - Promotional Brochure - Flight attendant help - Airline video Touch Point 4 (In Flight before landing) - Document preparing - Flight attendant help - Thank you words from captain Touch Point 2 (In Flight departed) - Airline Magazine - Flight attendant help - Customer can ask
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What We Do Know In 1971a normal looking man in his mid 40s purchased a one way ticket from Portland Oregon to Seattle Washington under the name Dan Cooper. After the flight that consisted of 5 crew members‚ 37 passengers took to the air; the man passed a small note to one of the two flight attendants. Flo Schaffner the woman who received the note simply ignored it and gently slid it in her pocket thinking it was simple piece of paper with the man’s phone number on it. As she passed by again Cooper
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and I think you’ll understand why.” He said‚ “Herb‚ I finally got it. Your making work fun‚ and home is work.” (Herb Kelleher 2013) SWA was formed in 1971‚ to serve the inner cities within Texas but by 1998‚ it had 24‚000 employees and 2‚500 flights per day. The business was growing fast and the company worked hard at developing and maintaining a culture that it still emphasizes and instills today; flexibility‚ family orientation‚ and fun. Southwest airlines philosophy is about the people. It
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opportunity to appreciate that. Moving further with my studies into the fields of being a flight attendant‚ a hotel manager and the field of Somatology. I am a committed to living my life understanding and no regret. I value compassion and caring for other people‚ including myself‚ as well as paying particular attention to my close friends and family members. Hence the reason I would like to become a flight attendant or a hotel manager. I am a born-again Christian‚ who is passionate about appreciating
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Claudine de Castro Zialcita complained against Philippine Airlines (PAL) for dismissing her from her job by reason of her contracting marriage. Upon dismissing her the respondent of Philippine Airlines (PAL) invoked their policy which states that flight attendant applicants must be single and will be automatically separated from employment in the event that they subsequently get married. The complainant argued that the policy is a discrimination against married women‚ she mentioned about her co-workers
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the lovely country. Time went by so fast during my stay. I entered the airport and went through customs pretty quickly. I sat down in my terminal and waited for my number to be called. “Sección de un informe a la terminal número 11”‚ an airport attendant yelled into her microphone. I knew that was my call to board the plane. I walked through the gate and sat down in my seat. An overweight gentleman named Frank sat next to me. He was pretty quiet‚ but he told me that he was ready to get back to his
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