Introduction This paper targets to assess Flight Centre’s strategic situation in 2003‚ focusing on discovering key issues in pursuing future profitable growth. Furthermore‚ strategic solutions to their issues will be considered and a refined strategy proposed based on the analysis. Flight Centre’s strategic situation Industry definition Flight Centre describes itself as a global discount flight specialist. Taking into consideration the relative size of the Australian and international operations
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My work will be based on Flight Centre travel agent and I will be talking about their products and services‚ how they work‚ the importance of the technology for the company‚ how they advertise their services and about the company’s competitors. Flight Centre Travel Group is an Australian based international travel company‚ founded by Graham Turner in 1981. In 1982 they opened their first store in Sidney‚ today they have about 689 Flight Centre stores in Australia and about 2000 overseas stores across
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Flight Centre founded by Graham Turner in 1981. Flight Centres vision is ‘To be the world’s most exciting travel company‚ delivering an amazing experience to our people customers and partners. Well haven’t they achieved this‚ having won market global market share. Is an extremely successful company considering he started out with just one bus. In Australia alone Flight Centre has 1152 business units. These cover holidays‚ cruises‚ rail and flights. Turner was quite innovative in his management
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Discussion 4 CONCLUSION 7 Recommendation 7 Implementation 8 References 8 Executive Summary This report contains analysis on Flight Centre’s customer experience survey conducted in Australia. The report has been divided into three main sections. The first section lists the important facts‚ findings from the case study. This is further elaborated to list key challenges faced by Flight Centre. Based on the facts and key challenges alternative solutions have been provided in the second section. Final section
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Flight Centre Graham Turner structured the company as families‚ villages and tribes. The creation of this unique system has also worked to the company抯 advantage. It provides incentives based on outcomes. The Flight centre抯 system is based on the idea that people work best in their preferred environment within the larger organisation rather than trying to fit them into the company抯 mould. The employees believe 憌hat gets rewarded gets done.?they are hard workers but also enjoy the many social
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Chapter 4 The External Environment The Environmental Domain Organization Environment is composed of all elements that exist outside the boundary of the organization that have the potential to affect all or part of the organization. Its domain is the chosen field of action. The environment comprises several sectors or subdivisions of the environment that contain similar elements (ie. industry‚ raw materials‚ human resources‚ market‚ technology‚ financial resources‚ economic conditions‚ government
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Chapter 2 The external environment: Opportunities‚ threats‚ industry competition and competitor analysis Knowledge objectives 1 Explain the importance of analysing and understanding the firm’s external environment 2 Define and describe the general environment and the industry environment 3 Discuss the four activities of the external environmental analysis process 4 Name and describe the general environment’s six segments Knowledge objectives 5 Identify the five competitive forces
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The External Environment: Opportunities‚ Threats‚ Competition‚ and Competitor Analysis The external environment affects a firm’s strategic actions. For the example‚ when Philip Morris International (PMI) joint venture with Swedish Match AB‚ PMI distribute smokeless tobacco in multiple global market. A firm’s external environment creates the opportunities (opportunities PMI to enter the smokeless tobacco market) and threats (the regulation in its market reduces the consumption of PMI’s tobacco
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The External Environment All outside factors that may affect an organization make up the external environment. The external environment is divided into two parts: ● ● Directly interactive: This environment has an immediate and firsthand impact upon the organization. A new competitor entering the market is an example. Indirectly interactive: This environment has a secondary and more distant effect upon the organization. New legislation taking effect may have a great impact. For example‚ complying
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play a role‚ the vast majority of the highly successful business people I’ve met over the past 25 years do one thing in common – and they do it extraordinarily well. They monitor their business environment to predict future market trends. They analyse external forces‚ such as their competitive environment‚ economic conditions‚ technological possibilities‚ political and legal forces‚ changes in demographics‚ seasonal factors‚ as well as shifts in social behaviour”. Basically they engage their crystal
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