Current legislation‚ guidelines ‚ Policies and procedures The following is an outline of current legislation‚ guidelines‚ policies and procedures within own UK Home Nation for safeguarding children The United Nations Convention on the Rights of the Child 1989 was approved by the UK on the 16th December 1991. This includes: • Children’s rights to protection from abuse • The right to express their views and be listened to • The right to care • Services for disabled children • Services
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A STUDY ON EFFECTIVENESS OF GRIEVANCE HANDLING MECHANISM SUMMER PROJECT REPORT Submitted by R.GAYATHRI REGISTER NO: 27348310 Under the guidance of Mrs.R.HEMALATHA‚ MBA Faculty‚ Department Of Management Studies in partial fulfilment for the award of the degree of MASTERS OF BUSINESS ADMINISTRATION DEPARTMENT OF MANAGEMENT STUDIES SRI MANAKULA VINAYAGAR ENGINNERING COLLEGE PONDICHERRY UNIVERSITY PUDUCHERRY‚ INDIA SEPTEMBER 2007 SRI MANAKULA VINAYAGAR ENGINEERING
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The legislation Is the school leaving age changing? A law was passed by the New South Wales Parliament in May 2009 to increase the school leaving age from 15 years of age in 2009 to 17 years of age. This law operates from 1 January 2010. Leaving age aims Why has the government increased the minimum school leaving age? The minimum school leaving age is being raised to ensure that school-leavers have the opportunity to maximise their preparation for further education or training or employment
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COAL HANDLING PLANT In thermal power station‚ Coal is a principal fuel and hence a careful thought is given to the design and layout of the coal handling plant. As the consumption of coal is very large‚ the design and layout of a coal handling plant should be simple but robust with a view to reduce the maintenance and running cost to the lowest possible figure consistent to reliability. Mode of Coal Transportation : Coal is brought to the power station by three modes of transportation : 1. Roadways
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Handling Meetings The secretary’s role at meetings The Secretary is crucial to the smooth running of a Management Committee meeting. This involves activities before‚ during and after Committee meetings. In order to be effective‚ the Secretary of the Management Committee should ensure that they carry out the following activities: Before the Meeting * Consult with the Chairperson on the order of business for the meeting‚ and the way in which it should be dealt with on the agenda. Decide what
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the wellbeing of children and young people. Outcome 1 – Understand the main legislation‚ guidelines‚ policies and procedures for safeguarding children and young people. The safe guarding of children has only been developed in the last 50 years. However it is a vital part of working with children. The legislations‚ guidelines and policies for safeguarding are updated all the time for the best interest of the children. The current legislations are as follows; * The Children Act 1989 – this act
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CHAPTER-1 INTRODUCTION TO HEALTHCARE INDUSTRY The health care industry‚ or medical industry‚ is a sector within the economic system that provides goods and services to treat patients with curative‚ preventive‚ rehabilitative‚ palliative‚ or‚ at times‚ unnecessary care. The modern health care sector is divided into many sub-sectors‚ and depends on interdisciplinary teams of trained professionals and paraprofessionals to meet
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Factsheet Complaints handling November 2007 Need more information? Call Consumer Affairs Victoria on 1300 55 81 81. Quick tip Successful businesses work hard to keep their customers satisfied. Although prevention is better than cure‚ it is almost inevitable that at some stage you will receive a customer complaint. Don’t presume a customer complaint is a negative experience because‚ if handled well‚ it can be a valuable learning tool. An effective complaints handling system needs someone
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COMPLAINT HANDLING Complaints 1. What causes people to complain? Why they don’t complain? Why do complaints occur? Complaints occur due to: - ← Delay ← Bad product ← Bad service ← Wrong/Incomplete Information ← A promise that is not kept 2. Why complaints need to be handled? ← Increase brand loyalty ← Improve on quality ← To gain an edge over the competitor ← To retain customers ← To stop unsatisfied customer from spreading bad word of mouth ← To strengthen the buyer-seller
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[pic] |[pic] | | |REPORT | |HANDLING CONFLICT | |CASE STUDY: “The social network” | |
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