JOB ANALYSIS AND JOB DESIGN A Research Paper Submitted in Partial Fulfillment Of the requirements in EN1023 (Writing in the Discipline) Submitted to By Polytechnic University of the Philippines March‚ 2013 Acknowledgment I would like to extend my profound gratitude to the following whose valuable assistance has made this research project possible. This report has highly helped to expand my knowledge regarding Job Analysis and how the work goes on. Dr. Winefredo Ranes‚ Professor
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JOB ANALYSIS Job analysis is the process of collecting‚ analyzing‚ and setting out information about the content of jobs and the related qualifications necessary for one to perform them. The process involves use of methods and procedures to determine the duties‚ responsibilities‚ working conditions‚ working relationships‚ and required qualifications. Job analysis produces the following information about a job: 1 Overall purpose: Why the job exists and‚ in essence‚ what the holder is expected
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information to determine if individuals meet criteria to fill job vacancies. It is only when an employer achieves many years of service that the impact of personnel selection on an organization can be recognized. This methodical process should be composed with extreme care to avoid any violation of laws that pertain to personnel selection. Validity is evident if an apparent relationship is obvious between the procedure and the job position for which individuals are being selected. An important
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Job Analysis is the procedure through which you determine the duties of the positions to be staffed and the characteristics of people who should be hired for them. The analysis produces information on job requirements this information is then used for developing job descriptions and job specifications (i.e. jobs human requirements‚ or what kind of people to hire for the job). A supervisor or Human Resource (HR) specialist normally aims to collect one or more of the following types of information
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How to Conduct Job Analysis Effectively by I - Wei Chang and Brian H. Kleiner How to Conduct Job Analysis Job Analysis is a systematic process of obtaining valid job information to aid management in decision-making. Each component of this definition is critical; for example “systematic process” means the job analysis is carefully planned to meet specific objectives. Systematic process is implemented in such a manner that it ensures employee co-operation‚ and utilises job analysis methods that are
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Design & Analysis Facilitator: Latoya Anderson ID#28939 March 3‚ 2014 Question 1- Advance the role and significance of Job Analysis in identifying the underlying challenges in this case. Adams (2000) defines Job Analysis as the process of determining and recording all the pertinent information about a specific job‚ including the tasks involved‚ the knowledge and skill set required to perform the job‚ the responsibilities attached to the job and the abilities required to perform the job successfully
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Call Center Technology in the Philippines New graduates like to call it a stepping stone to a better career while others see it as a glorified phone operator job. No matter what people think about the call center industry‚ there is no doubt that it has been a sector that has helped boost the local economy and has put our country back on the global trading map. Contact centers in the Philippines offer 24/7 multilingual and multimedia supported premium services for marketing‚ sales‚ customer care
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Introduction 3 2. JOB ANALYSIS 4 2.1 Concept of Job analysis 4 2.2 Components of Job analysis 4 2.3 Process of Job analysis 4 2.4 Methods of Job analysis 6 2.5 Benefits of Job analysis 6 3. JOB DESCRIPTION 7 3.1 Concept of Job description 7 3.2 Components of job 7 3.3 Purpose of Job description 8 3.4 Criticism of Job description 8 4. JOB SPECIFICATION 9 4.1 Advantages of job specification 9 4.2 Problems of Job specification 9 5. JOB DESIGN 10 6. JOB ANALYSIS INTERVIEW 10
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Call Centers Roshni N. Makwana Introduction A call centre is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing‚ clientele‚ product services‚ and debt collection are also made. In addition to a call centre‚ collective handling of letters‚ faxes‚ live chat
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Job Analysis Bonnie Dolan PSY 435 May 6‚ 2013 Tammy Franklin * University of Phoenix Job Analysis When an individual is striving to attain a different employment opportunity or career path‚ or he or she is attempting to hire another individual to work for them or the company they are employed by‚ it is exceedingly vital to collect a great deal of information regarding the position you are applying for or about the person you are considering hiring to fill a position. There is a great
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