8/7/13 Louise Preston Task one: 1.1 The aspects that are covered by the UK law are things like minimum wage‚ hours work‚ discrimination‚ health and safety‚ holiday entitlement‚ redundancy and dismissal‚ training and others like disciplinary procedures‚ union rights and consultation. The laws of labor cover the things between the employee and the employer. The health and safety laws cover the work conditions‚ minimum wage and other laws set basic compensation levels. The UK also has the disability
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communication with customers 1a) Use the table below to outline at least two different customer service situations and the different methods of communication that would be needed in these situations. Situation Methods of communication 1. The porridge that a guest has ordered is not available. Verbal. The best approach in this situation is to speak to the guest face to face and apologise whilst explaining why the porridge is unavailable. 2. A customer has been spoken
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Zara’s – Customer Service Level Any successfully marketing strategy will place the customer in the center of a circle surrounded by the four P’s (product‚ place‚ promotion and price) understanding that the customer is not part of the marketing mix‚ but rather the target of all marketing efforts. Zara’s product is a physical good; therefore place requires logistics decisions in addition to the design and manufacture of the product itself. Zara’s home base is Spain. It is there (for the most
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without the Read More » Source: http://www.ask.com/web-answers/Business/Other/what_is_a... Q: Where to Find Case Study Samples A: Seeing case study examples can be helpful when you are trying to gather information or write your own case study analysis. Fortunately there are plenty of places to find either ... Read More Read More » Source: http://businessmajors.about.com/b/a/2008_12_17.htm Q: How to Study for the MCAT Writing Sample. A: 1. Find essay topics which you can use for practice. The
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study on Job Analysis at McDonald’s “I haven’t eaten at a McDonald’s since I became President.” -William J. Clinton BACKGROUND McDonald’s is a leader in convenient foods and beverages‚ with revenues of about $23 billion‚ over 1.6 million employees serving the customer’s all over the globe. The company consists of the snack business of Beverages and Foods. This brand is available in nearly 115countries having more than 24‚500 restaurants in the world which provides 24 hour service. McDonald’s’s
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Education Journal‚ University of Nigeria Nsukka. Vol. 23. No.1. 137- 155 JOB SATISFACTION AS CORRELATES OF TEACHER ABSENTEEISM IN RURAL PUBLIC SECONDARY SCHOOL IN ABIA STATE Duvie‚ Adanma N. Department of Agricultural Education Michael Okpara University of Agriculture‚ Umudike and Okorie‚ Florence U. Staff School‚ Michael Okpara University of Agriculture‚ Umudike Abstract The purpose of this study was to examine job satisfaction variables as correlates of teacher absenteeism in rural public
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your own priorities‚ identify what the boss cares about most and pursue results in those areas. That way‚ your boss will feel some ownership of your success. But don’t make the mistake of doing things you consider misguided or trivial. In part‚ your job is to shape your boss’s perceptions of what can and should be achieved. Aim for good marks from those whose opinions your boss respects. This is an aspect of building supportive internal coalitions. Your boss may have pre-existing relationships with
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institution. Last year there was a loss of Rs.1.5 million and the trustees are getting restless. Currently there are 1000 full-time students‚ 700 of whom are degree students from their country and 300 of whom are the students from abroad. The present level of fees‚ including tuition‚ room and board‚ is Rs. 1‚80‚000 and Rs. 2‚00‚000 for foreign students per year. Jones is proposing a 10% increase for next year. On the basis of past experience he has estimated that the price elasticity of demand for degree
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Task A: Create a complete job description for the benchmark positions marked using O*NET and other sources. 1. Administration Assistant-BE Consulting Job Summary Performs administrative duties for executive management. Responsibilities may include screening calls; managing calendars; making travel‚ meeting and event arrangements; Requires strong computer and Internet research skills‚ flexibility‚ excellent interpersonal skills‚ project coordination experience‚ and the ability to work well
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Job Profile The Front Office in a hotel is most noticeable department and the front desk occupies a high-flying place at the lobby in every hotel in world. The front office is a single point of contact to guest and that makes the staff to be structured‚ courteous‚ well-behaved and proficient. This makes front office a nerve center where communications and accounting operations are major role of a front desk management. This department is lead by a Front Office Manager. A person to lead
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