INTERART FINAL BILL - 500 sqft Annexure A- Civil & Electrical SR.NO. 1 1.1 ITEM CIVIL WORK Doors P / F Glass Door - 1000x2100‚ 12mm thk. Toughened glass (Trutuf / Gurind) door with patch fittings ‚ door spring ( DORMA) comprising of locking arrangement and SS handles 900mm long‚ 25 mm dia. Of Dorset make‚ including mirror edge polishing etc com P / F Flush Door - 750x2100‚ 35mm thk. flush door‚ of make Kitply/Greenply or equivalent‚ with Merino Vertiline 21065 & 21069 laminates on both sides as
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CHAPTER- I CUSTOMER SATISFACTION 1.1 INTRODUCTION: The customer is a person who buys goods or services for some price. The success of an Enterprise heavily depends on customer Satisfaction. It is the period of customer era. Every customer knows his right and responsibilities. The relationship between customer and seller is very essential. There should be regular‚ smooth and friendly relationship between customer and seller. When there is no cordial relationship between customer and seller
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A PROJECT REPORT ON “DESIGN AND LAYOUT OF A RETAIL STORE” IN PARTIAL FULFILMENT OF THE REQUIREMENTS OF MASTERS IN MANAGEMENT STUDIES UNIVERSITY OF MUMBAI VIVEKANAND EDUCATION SOCIETY’S INSTITUTE OF MANAGEMENT STUDIES & RESEARCH. UNDER THE GUIDANCE OF: PROF. E. LAKSHMINARAYAN PREPARED BY: DINESH GURNASINGHANI SPECIALIZATION: MARKETING MMS (2010-2012) DECLARATION I‚ Dinesh S. Gurnasinghani‚ student of MMS at Vivekanand Education Society’s
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measurement of customer satisfaction Ï Ingrid Fecikova  The author Ï Ingrid Fecikova is a Lecturer at the Technical University of  Koice‚ Slovakia. s Keywords Customer satisfaction‚ Measurement‚ Customer retention‚ Customer loyalty‚ Profit Abstract Customer satisfaction (CS) has become an important issue for commercial and public service organisations. Companies win or lose based on what percentage of their customers they can keep. Success is largely about retention of customers‚ which again depends
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INDEX 1. Objective of the report--------------------------------------------- 3 2. Overview of UK grocery retail market-------------------------- 3 3. J Sainsbury’s plc---------------------------------------------------- 3 1. Management-------------------------------------------------------- 4 2. Sectors and geography-------------------------------------------4 3. Economy------------------------------------------------------------- 5 4. Wm Morrison supermarkets
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COUNTRY REPORT ON CUSTOMER LOYALTY IN RETAIL SECTOR WITH SPECIAL EMPHASIS ON TESCO Submitted By: Rajat Kaul A1808709003 2009-2011 Submitted To: DAVID OGLE TABLE OF CONTENT Chapter 1 Introduction Introduction Aims and Objectives Chapter 2 Literature Review The Concept of Loyalty Loyalty Programs in India Chapter 3 Methodology Research Methodology Comparative Analysis Chapter 4 Analysis
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Atmospheric Cues in Retail Stores: Their Effect on the Consumer’s Hedonic Retail Experience Introduction Retailers are finding it more and more difficult to differentiate themselves from their competition‚ specifically based on the four Ps of marketing; product‚ place‚ price and promotion. They have been forced to inquire about diverse and distinctive atmospheric cues‚ in order to attract and maintain customers and their loyalty. According to (Morrison‚ 2001)‚ elements such as colour
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(January - June 2012) DETERMINANTS RETAIL SATISF CTION TISFA DETERMINANTS OF RETAIL CUSTOMER SATISFACTIO N ORGANISED RETAIL STUDY A STUDY OF ORG ANISED RETAIL OUTLETS IN DELHI Manish Madan * Sima Kumari ** P THE study investigates the detailed information about the growth of retailing industry in India. It examines the growing awareness and brand consciousness among people across different socio-economic classes in India‚ and how the urban and semi-urban retail markets are witnessing significant
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phone operation in Bangladesh. Being one of the pioneers in developing the GSM service in Europe‚ Telenor has also helped to transfer this knowledge to the local employees over the years. GP’s Vision is we’re here to help. GP’s Missions are Knowing customer experience‚ knowing us‚ organizing us. GP’s Values are Make it easy‚ Keep promises‚ be inspiring‚ be respectful. GP’s slogan is ideas that simplify. The company has so far invested more than BDT 10‚700 crore (USD 1.6 billion) to build the network
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Customer satisfaction of mcD Intro. The topic is selected to analyze the satisfaction levels of the customers towards McDonald’s products. The topic is aimed at understanding the consumer’s satisfaction. 2) Introduction to McDonalds Corporation :- McDonald’s Corporation is the world’s largest chain of FAST FOOD RESTAURANTS‚ Serving nearly 58 million customer dalily. It was started by two brother Dick and Mac Donald in San Bernardino‚ California in 1940. McDonald’s Restaurants are found in more
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