Christ University Law Journal A research paper on: “Evolution of Consumer Protection and Way Forward” Submitted to: The Journals and Publications Society‚ School of Law‚ Christ University Author: Abhishek Gupta Co-author: Kritika Mishra Faculty of Law‚ JAMIA MILLIA ISLAMIA UNIVERSITY‚ NEW DELHI ACKNOWLEDGEMENT At the outset‚ I would like to thank School of Law‚ Christ University with its core team of The Journals and Publications Society‚ School of Law‚ Christ University for organising
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suddenly valued in the employment marketplace. "A moment comes‚ which comes but rarely in history‚ when an age ends‚ and when the soul of a nation‚ long suppressed‚ finds utterance." This is that moment. And the utterances are music to the ears of consumer marketers‚ especially lifestyle brands. The ’youth’ market they’ve been chasing all these years finally has a credit card with no supervised spending limit. The impact of consumerism by ’indies’ - financially independent young people - is clearly
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ZENITH International Journal of Multidisciplinary Research Vol.1 Issue 1‚ May 2011‚ ISSN 2231-5780 CONSUMER PROTECTION AND CONSUMERISM IN INDIA Ms Kiran Chaudhry*;Ms Tanu Chandhiok**;Mrs Parveen Dewan*** * Assistant Professor‚ Shivaji College‚ University of Delhi‚ Delhi‚ India **Lecturer‚ Yamuna Group of Institutions‚ Gadholi‚ Jagadhri‚ Haryana‚ India *** Principal‚ Sanatan Dharam Model School Jagadhri‚ Yamunanagar‚ Haryana‚ India __________________________________________________________________
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Total Number of Consumer Complaints Filed / Disposed since inception Under Consumer Protection Law (Update on 01.08.2014) Sl. No. Name of Agency Cases filed since inception Cases disposed of since inception Cases Pending % of total Disposal Remarks 1 National Commission 89495 77770 11725 86.90% 2 State Commissions 645486 554341 91145 85.88% 3 District Forums 3442730 3176518 266212 92.27% TOTAL 4177711 3808629 369082 91.17%
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Knowledge and awareness is pivotal to the human progress. Consumer awareness is about making the consumer aware of his/her right. The first consumer movement began in England after the Second World War. A modern declaration about consumer’s right was first made in the USA in 1962 where four basic consumer rights – choice‚ information‚ safety and to be heard were recognized. Ralpha nadar‚ consumer activist is considered as the father of the consumer movement. Education is a lifelong process of constantly
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The Consumer Protection Act‚ 1986 Introduction The earlier principle of “Caveat Emptor” or “let the buyer beware” which was prevalent has given way to the principle of “consumer is king”. The origins of this principle lie in the fact that in today’s mass production economy‚ where there is little contact between the producer and consumer‚ often sellers make exaggerated claims through advertisements‚ which they do not intend to fulfill. This leaves the consumer in a difficult position with
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country relating to consumer protection and offering goods for sale over the Internet. The aim of consumer protection laws is to address the grievances of the consumers and protecting them from the unethical practices/ behavior or unfair trade practices of the manufacturer/ supplier (Ananymous‚ 2003). The central issues of the sales of goods online and the law include the development of e-commerce‚ the role of consumers‚ and regulation of e-commerce in regards to consumer protection‚ as well as a general
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THE ROLE OF CONSUMER PROTECTION AGENCY AND THE JUDICIARY ON CONSUMER PROTECTION A consumer can be defined as someone who acquires goods or services for direct use or ownership rather than for resale or use in production and manufacturing. Consumer protection consists of laws and organizations designed to ensure the rights of consumers as well as fair trade competition and the free flow of truthful information in the marketplace. The laws are designed to prevent businesses that engage in fraud
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R e g u l at o R y & m a R k e t e n v i R o n m e n t R e g u l a t i o n a n d consumeR pRotection in a conveRging enviRonment m Te l e c o m m u n i c a t i o n a r c h D e v e l o p m e n t 2 0 S e c t o r 1 3 Regulation and consumer protection in a converging environment March 2013 This report has been prepared for ITU by Rosalind Stevens under the direction of the BDT Regulatory and Marked Environment division. Please consider
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246 Eleventh Five Year Plan 11 Consumer Protection and Competition Policy CONSUMER PROTECTION 11.1. Promotion of consumer welfare is the common goal of consumer protection and competition policy. At the root of both consumer protection and competition policy is the recognition of an unequal relationship between consumers and producers. Protection of consumers is accomplished by setting minimum quality specifications and safety standards for both goods and services and establishing mechanisms
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