Hospitality Industry A. Customer Orientation – The purpose of a business is to create and maintain profitable customers. Customer satisfaction leading to profit is the central goal of hospitality marketing II. What is Hospitality Marketing? Marketing is the art and science of finding‚ retaining‚ and growing profitable customers III. Importance of Marketing A. The entrances of corporate giants into the hospitality market and the marketing skills these companies have brought to the industry have increased
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ID Number: 3765990 MGTS 4481: Section 002 Industry Analysis Introduction According to Market Research‚ the packaged food industry “consists of all types of foods and/or beverages found in mass‚ gourmet‚ and specialty markets internationally. These products range from raw ingredients like spices‚ to convenience products like ready-made meals. Packaged foods can be shelf-stable‚ refrigerated/frozen‚ and can be packaged in bags‚ bowls‚ bottles‚ boxes‚ brick packs‚ cans‚ cartons‚ crates‚ jugs‚ packets
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manage their global operations; three elements - value‚ power‚ embeddedness. 2. Global Value Chain With the globalization of production and trade‚ firms have increasingly found themselves interacting with and within value chains that cross national and firm boundaries. GVC framework seek better understanding on relationships between lead firm and suppliers‚ and the governance structures used to coordinate them. Producer-driven value chain Buyer-driven value chain lead firm - refers to the firm that
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Introduction The fast-food industry has been developing rapidly and has successfully penetrated majority of the markets globally‚ at the same time bringing about several significant changes in practices‚ work and employment relations. Fast-food restaurants are distinguished and characterized by their inexpensive food products prepared in a standardized method that is dispensed to their customers quickly and efficiently for takeaway or dine-in and are usually packaged without the provision of utensils
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FOOD & BEVERAGE SERVICE The Hotel Industry – Introduction Definition and Origin of the Hotel Industry otel is defined as “A place where a bonifide traveller can receive food and shelter‚ provided he is in a position to pay for it and is in a physically and mentally fit conditioned to be receive‚ “Hence‚ a Hotel must provide food and beverage‚ lodging to travellers on payment and has‚ in turn‚ the right to refuse if the traveller is drunk‚ disorderly‚ unkept‚ or not in a position to pay for the
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Section FOOD & BEVERAGE SERVICE 1 For Hospitality Training Program- Dolphin Hotels Limited S t u d y G u i d e a n d ke y notes FOOD & BEVERAGE SERVICE Study Guide and Key notes Developed by ©2005 Training and development department Dolphin Hotels Limited‚ Ramoji Film City F O O D & B E V E R A G E S E R V I C E The Hotel Industry – Introduction Definition and Origin of the Hotel Industry H otel is defined as “A place where a bonifide traveller can receive
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FOOD AND BEVERAGE SERVICE – I UNIT – I 1. Place of catering in hospitality industry. 2. Types of catering establishments and its scope. 3. Rail‚ rosd‚ air‚ ship‚ space‚ idustrial catering. 4. Catering in various organization. a) Hospitals b) Hostels c) Philanthropic institutions‚ like orphanages‚ handicapped children’s home‚ homes for aged‚ destitute women’s home. UNIT – II DIFFERENT TYPES OF SERVICES IN HOTELS. 1) Restaurant service 2) Coffee shop service 3) Room service
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Food Service Systems Subsystems * Menu planning * Purchasing * Storage * Pre-preparation * Production * Holding * Transportation * Regeneration * Service * Dining * Clearing * Dishwashing * Storage of leftovers Types of Foodservice Systems * Vary with regard to: * Where food is prepared * What types of food are purchases * How foods are held and for how long * Labor and equipment required * Whether food
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SNACK FOOD INDUSTRY INDEX 1) INTRODUCTION...............................................3 2) PESTLE ANALYSIS............................................3 2.1 POLITICAL FACTOR.................................... 4 2.2 ECONOMICAL FACTOR.................................5 2.3 SOCIAL FACTOR
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Collective Bargaining Collective bargaining is method that some employers use to negotiate with employees. Collective bargaining does not exist in every organization. However‚ each organization that contributes to collective bargaining must ensure they are complying with different laws. This essay will explain the right to work laws with an analysis of the provisions of the Taft-Hartley Act‚ an explanation of the National Labor Board‚ and evaluate Human Resources‚ products‚ and services in collective
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