INTERNATIONAL COLLEGE BSBCUS402B – address customer needs Assessment 2 Student Name: GURDEEP SINGH Student ID: HIC-140705 Submitted to: SHAMIR TABLE OF CONTENT custmore service standards 3 Introduction 3 Defining custmore service standards 3 Policies and procedures of custmore service standards 4 Planning and implementation 6 Monitoring custmore service standards 7 Conclusion 8 Customer service standards Introduction We are used to such phrases as ‘100% reliable’
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How Can You Dispose of Excess‚ Unusable Acrylamide? . . What Is the Shelf Life of Acrylamide and Acrylamide
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How can care workers be supported to provide better care? Choose two example of unacceptable care from Unit 17 and discuss what changes could be made in each settings to enable care workers to work more sensitively and safely with care users. Providing a better care should be a mutual goal between carers and organisations or employers they work for. To reach this goal‚ adequate support is necessary right from the start. Thorough interviews can help select an individual most suitable for the position
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Standards of Culturally Competent Care Nur 531 April 8‚ 2013 Annette Marget Standards of Culturally Competent Care In 1963 Bob Dylan wrote the words "For the times they are a-changing" as part of the lyrics for a popular song of his. During the current millennium the term "global economy" has become a key word throughout the world of finance. These two well-known expressions are precursors to today ’s major issue of "cultural competency". The world has changed and is global in many aspects
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Standard of care and Medical practice Jose Konde HLT-305 January 25‚ 2015 Everyday Health care professionals are entrusted with people’s health care and‚ therefore‚ their lives. The nation does not give this responsibility softly; it comes with the reasonable conditions that Heath care providers‚ who are the ones that the patients trust‚ obey by rigid professional‚ ethical and legal standards. The word scope of practice is known as the rules‚ the regulations‚ and the boundaries within which
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Can Hitler Happen Again? “Everything changed very quickly in 1933‚” says a survivor of the Holocaust. Suzan Strauss was a twelve year old girl when the Holocaust began. Adolf Hitler‚ was a very powerful man. He killed 6 million Jews‚ worked them to death. Hitler hated Jews‚ he irrationally blamed them for Germany’s defeat in world war I (1914-1918). It happened to a high school in California in April 1967‚ by a history teacher who was teaching them about Hitler and discipline. The teacher and
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Can Paradoxical Thinking Be Learned In almost all colleges and university students is traditional being taught the principle model of cause-and-effect to developed young minds analytical and critical thinking skills. In other words‚ paradoxical thinking can be learned. It is possible to change an individual’s frame of mind by presenting an emotional puzzling feeling to the brain. What appears to be real cannot be‚ and yet it is. Paradoxical thinking allows a mind to reach beyond what is appeared
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Standards 2‚ 4‚ and 5 were met in the previously submitted report‚ therefore the associated documents may include identification of these standards but the following narrative will not be included in this revised report. This revised report will only address standards 1 and 3‚ as they are the standards that have been met with conditions. The National Recognition Report states that the following conditions must be met in order to obtain full national recognition: • Candidate pass rate is inconsistent
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Unit 4222-202 Outcome 1 Understanding what is required for competence in own work role. 1/ Describe the duties and responsibilities of own work role My current job role is as a ‘care assistant’. I am responsible for providing support to the elderly in their own homes‚ I support them with Personal care‚ assisting with meal preparation‚ assisting with medication‚ organising service user finances‚ assisting with meal planning‚ and maintaining records for service delivered. I received an
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quality of the output. If coal is purchased at prices that are too high or more coal is used than is really necessary‚ higher costs and lower net profits will result. The key issue‚ highlighted in this case‚ is for Tan to analyze his cost variances to explain Luotang Power’s financial performance. After conducting a cost and variance analysis for Luotang‚ the team uncovered issues in Tan’s contract with his suppliers and customers. We recommend that Tan negotiate a lower price in exchange for a guaranteed
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