Preview

marketing

Powerful Essays
Open Document
Open Document
1636 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
marketing
11/6/2010

Fundamentals of Marketing
Welcome!
Wl
!
Dr. Stephan Grzeskowiak
Professeur, Departement Marketing

© S. Grzeskowiak

How do get these slides?

Programs Postgraduate

Fundamentals of Marketing

© S. Grzeskowiak

1

11/6/2010

Preparation for today’s class
• R d IKEA case (HBSP 9 504 094)
Read
9-504-094)
• Read KKBGH ‘Marketing Management’
– Part I (ch 1 – 4) ‘Understanding Marketing
Mangement’

• Download and print Class notes

© S. Grzeskowiak

Fundamentals of Marketing

What is Marketing?

© S. Grzeskowiak

2

11/6/2010

Marketing is based upon exchanges
In the beginning there was a simple marketing system
Instructions for use
Advertising
Direct mail …

Sales data
Surveys
Complaints …
© S. Grzeskowiak

The approach to markets evolves ...
Depending on the market and the company’s strategy
Manufacturing
g
Orientation

Selling g Orientation

Marketing g Orientation

Consumer
Orientation

End of the XIXth Century
Market dominated by producers & distributors

Sell

Produce

Market dominated by buyers

Competition

today

© S. Grzeskowiak

3

11/6/2010

The manufacturing orientation
The oldest

Typically
T i ll used when: d h
The demand exceeds the offer (ex: developing countries)
Cost (and prices) should decrease in order to extend the market
Consumers will prefer products that are widely available and inexpensive. Priority is to achieve high production efficiency, low costs and mass distribution Can lead to failures:
C l d t f il
For instance, BIC perfumes (incompatibility between the brand image –cheap/low quality- and expectations within the product category). © S. Grzeskowiak

The selling orientation always be need for
There will some selling. But the aim of marketing is to make selling superfluous. The aim of marketing is to know and understand the customer so well that the product or service p Priority i
P i it given to

You May Also Find These Documents Helpful

  • Good Essays

    marketing

    • 1671 Words
    • 6 Pages

    When the first account from H Cars arrived, Bolt refused to pay arguing that the company (Nutt & Bolt Pty Ltd) was not liable for the debt as Nutt did not have authority…

    • 1671 Words
    • 6 Pages
    Good Essays
  • Good Essays

    Marketing is a function within in a business that has become increasingly important over the years. Long before the growth of the web , it was essential for businesses , if they were to compete successfully , to think about how their products would meet the needs of the people who might buy them. If they failed to do this , people would stop buying the products.…

    • 918 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    marketing

    • 3415 Words
    • 14 Pages

    The objective of VisitBritain itself is to extend market share through enhance the number of international visitors come to the UK. At the meantime, enlarge British image and increase public investment. Under some analyses, it can be clearly seen that VisitBritain has done their job effectively. However, our team has discovered that the elderly people in China might be underserved as the fact indicated that senior group of people only consist 1% of total Chinese international visitors. Therefore, this market could be an opportunity for VisitBritain to develop. In order to develop deeper into this market our team has make a specific marketing plan and the main objective of the marketing plan is increasing the market share from 1% to 5%.…

    • 3415 Words
    • 14 Pages
    Powerful Essays
  • Good Essays

    Marketing

    • 857 Words
    • 4 Pages

    Which environmental forces sociocultural, economic, political, legal, regulatory social ethical, competitive, or technical, might a marketer need to consider when marketing the following products in the international marketplace and why?…

    • 857 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Marketing can be defined as ‘the activity, set of institutions and processes for creating, communicating, delivering and exchanging offerings that have value for customers, clients, partners and society at large’ (American Marketing Association, 2007). From this definition it can be seen that marketing is the process by which an organisation communicates with customers to promote, create a sense of value and ultimately sell their concept or product (Gamble, Gilmore, McCartnan-Quinn and Durkan, 2011). As previously stated marketing is not a singular function but a process. This process consists of a four basic elements; identifying a want or need within a market; creating a strategy to market a product to fulfil this need; delivering and communicating value to the customer; and the retaining of customers through the maintenance of this perceived value (Kotler, Brown, Burton, Deans and Armstrong, 2010, pg. 6).…

    • 1523 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    Marketing

    • 1113 Words
    • 5 Pages

    Situation Analysis: The Metolius Agency requires a good analysis of both the market and itself to serve its customers better. The information gathered by the company about the…

    • 1113 Words
    • 5 Pages
    Powerful Essays
  • Satisfactory Essays

    Marketing Reflection Paper

    • 2237 Words
    • 9 Pages

    Nowadays marketing take place a huge role in the competitive business world. The main objective of marketing is to increase company's sales. So if the company's sales is increased, there is a great chance to maximize company's profit. In other word marketing is helping the company to maximize their profit.…

    • 2237 Words
    • 9 Pages
    Satisfactory Essays
  • Best Essays

    DHL Marketing Strategy

    • 3493 Words
    • 14 Pages

    In this era of rapid transformation in dynamics and competitive environment all companies need to formulate and assess their marketing strategy to get distinguished position in the market both in terms of business and socialistic aspect. With the passage of…

    • 3493 Words
    • 14 Pages
    Best Essays
  • Good Essays

    Marketing

    • 1995 Words
    • 8 Pages

    • Analyze a routine business request and respond with a written letter that illustrates good business writing skills.…

    • 1995 Words
    • 8 Pages
    Good Essays
  • Powerful Essays

    Hayek, Friedrich A. (1945), “The Use of Knowledge in Society,” American Economic Review, 35 (September), 519–30. Heide, Jan B. and George John (1992), “Do Norms Matter in Marketing Relationships?” Journal of Marketing, 56 (April), 32–44. Hill, T.P. (1977), “On Goods and Services,” Review of Income and Wealth, 23 (December), 315–38. Hollander, Stanley C. (1979), “Is There a Generic Demand for Services?” MSU Business Topics, 79 (Spring), 41–46. Hunt, Shelby D. (2000), A General Theory of Competition: Resources, Competences, Productivity, Economic Growth. Thousand Oaks, CA: Sage Publications. ——— and Robert M. Morgan (1995), “The Comparative Advantage Theory of Competition,” Journal of Marketing, 59 (April), 1–15. Kohli, Ajay K. and Bernard J. Jaworski (1990), “Market Orientation: The Construct, Research Propositions, and Managerial Implications,” Journal of Marketing, 54 (April), 1–18. Kotler, Philip (1967), Marketing Management Analysis, Planning, and Control. Englewood Cliffs, NJ: Prentice Hall. ——— (1972), Marketing Management, 2d ed. Englewood Cliffs, NJ: Prentice Hall. ——— (1977), Marketing Management: Analysis, Planning, Implementation, and Control, 3d ed. Upper Saddle River, NJ: Prentice Hall. ——— (1997), Marketing Management: Analysis, Planning, Implementation, and Control, 9th ed. Upper Saddle River, NJ: Prentice Hall. Levitt, Theodore (1960), “Marketing Myopia,” Harvard Business Review, 38 (July–August), 26–44, 173–81.…

    • 14777 Words
    • 60 Pages
    Powerful Essays
  • Good Essays

    Kotler , P and Keller , K.L,(2006),”Marketing Management” ,12th Edition, Pearson Education , Inc., Upper Saddle River, New Jersey…

    • 5339 Words
    • 22 Pages
    Good Essays
  • Satisfactory Essays

    Telling and Selling

    • 292 Words
    • 2 Pages

    * Today, marketing must be understood not in the old sense of making a sale – ‘'telling and selling'' – but in the new sense of satisfying customer needs. If the marketer does a good job of understanding consumer needs; develops products that provide superior value; and prices, distributes, and promotes them effectively, these products will sell very easily.…

    • 292 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    KOTLER KELLER

    • 1222 Words
    • 13 Pages

    MARKETING LECTURE NOTES Dimitris Drosos Lecturer Technological Education Institute of Piraeus Business School Management Information System & New Technology Lab LOGO CONTENTS About Marketing Marketing - Product Marketing - Promotion Marketing Strategy E - Marketing GeoInformation and ICT in Market Research – Marketing Notes ABOUT MARKETING GeoInformation and ICT in Market Research – Marketing Notes WHAT IS MARKETING GeoInformation and ICT in Market Research – Marketing Notes WHAT IS MARKETING Marketing is the process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, services to create exchanges that satisfy individual and organizational goals American Marketing Association…

    • 1222 Words
    • 13 Pages
    Satisfactory Essays
  • Powerful Essays

    Marketing has defined as “a social and managerial process whereby individuals and groups obtain what they need and want through creating and exchanging products and value with others” (Kotler, P. & Armstrong, G., 2001, p. 6). “Marketing is the anticipating, management, and satisfaction of demand through the exchange process. It involves goods, services, organization, people, place, and ideas.” (Evans, R. & Berman 2007, p. 7).…

    • 1663 Words
    • 7 Pages
    Powerful Essays
  • Best Essays

    Marketing

    • 3714 Words
    • 15 Pages

    References: 1. EuropCar, (2012), Our History [WWW] The Europcar. Available from: http://www.europcar.com/EBE/module/render/Our-history [Assessed on 28/09/2012]…

    • 3714 Words
    • 15 Pages
    Best Essays

Related Topics