Internship report at TPbank
VIETNAM NATIONAL UNIVERSITY – HO CHI MINH CITY
INTERNATIONAL UNIVERSITY
SCHOOL OF BUSINESS
AN INTERNSHIP REPORT AT TPBANK BEN THANH BRANCH
By: Vũ Như Quỳnh – BABAIU11308
Location: TPBank – Ben Thanh Branch- Retail Banking Department
Supervised by: Ms. Nguyen Thi Phuong Dung
Advised by: Ms. Hoang Thi Anh Ngoc
Type of internship: fulltime
Ho Chi Minh city, Vietnam
August/2014
ACKNOWLEDGEMENT An internship report entitle “An Internship report at TPBank- Ben Thanh branch” has been prepared to fulfill the partial requirement of the Business Administration department of International University- HCM National University. With the deepest gratitude, I would like to send teachers in School of Business- International University HCMC. Together with their knowledge and enthusiasm, they sent the valuable knowledge to us during the study period at school. Besides that I would like to express my deep gratitude to TPBank – Ben Thanh Branch for providing the exciting opportunity to be one of them and giving me through guidance and opportunity to move ahead with internship objectives. I would like to extend my gratitude to Ms. Nguyen Thi Phuong Dung – Assistant Customer Relationship – Retail Banking Department, for guidance and motivation to me. I also sincerely thank Ms. Hoang Thi Anh Ngoc who has dedicated guide me how and what to write in this report, given me best advice in choosing the thesis topic. I would like to thank Ms. Nguyen Thi Minh Ly and the entire faculty for supervising me and providing necessary guidelines to complete the report. Finally, I would like to extend my heartfelt thanks to all who assisted with their valuable suggestions and idea while preparing the report.
TABLE OF CONTENT
A BRIEF EXECUTIVE SUMMARY 3
I. OVERVIEW OF
INTERNATIONAL UNIVERSITY
SCHOOL OF BUSINESS
AN INTERNSHIP REPORT AT TPBANK BEN THANH BRANCH
By: Vũ Như Quỳnh – BABAIU11308
Location: TPBank – Ben Thanh Branch- Retail Banking Department
Supervised by: Ms. Nguyen Thi Phuong Dung
Advised by: Ms. Hoang Thi Anh Ngoc
Type of internship: fulltime
Ho Chi Minh city, Vietnam
August/2014
ACKNOWLEDGEMENT An internship report entitle “An Internship report at TPBank- Ben Thanh branch” has been prepared to fulfill the partial requirement of the Business Administration department of International University- HCM National University. With the deepest gratitude, I would like to send teachers in School of Business- International University HCMC. Together with their knowledge and enthusiasm, they sent the valuable knowledge to us during the study period at school. Besides that I would like to express my deep gratitude to TPBank – Ben Thanh Branch for providing the exciting opportunity to be one of them and giving me through guidance and opportunity to move ahead with internship objectives. I would like to extend my gratitude to Ms. Nguyen Thi Phuong Dung – Assistant Customer Relationship – Retail Banking Department, for guidance and motivation to me. I also sincerely thank Ms. Hoang Thi Anh Ngoc who has dedicated guide me how and what to write in this report, given me best advice in choosing the thesis topic. I would like to thank Ms. Nguyen Thi Minh Ly and the entire faculty for supervising me and providing necessary guidelines to complete the report. Finally, I would like to extend my heartfelt thanks to all who assisted with their valuable suggestions and idea while preparing the report.
TABLE OF CONTENT
A BRIEF EXECUTIVE SUMMARY 3
I. OVERVIEW OF