Preview

What Is The Sainsbury's Queuing System

Good Essays
Open Document
Open Document
51 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
What Is The Sainsbury's Queuing System
Majority of the retailer were followed queuing system in which customers needs to line up for purchase each couple of things. For supermarket shopping, most of the customers don’t feel confortable with the queuing system. Sainsbury’s should make some changes on technological modifications become necessary tool to improve overall business performance.
Continue Reading
View Writing Issues

You May Also Find These Documents Helpful

  • Powerful Essays

    Applied Business Unit 1, Sainsburys
    • 1765 Words
    • 8 Pages

    Applied Business Unit 1, Sainsburys

    Over the five year period, we can see that Sainsbury’s sales are on the rise. It has increased by 23.90%. Sainsbury’s have released new schemes to increase sales in the past five years; undoubtedly this will be the main reason for the increase of sales. To maintain their growing sales, Sainsbury’s should keep their prices competitive to other supermarkets. Also they should continue to release new ideas to maximise sales and profit. Sainsbury’s could open new stores – this would help them hugely. They can also;…

    • 1765 Words
    • 8 Pages
    Powerful Essays
    Read More
  • Satisfactory Essays

    Betta Value Stores
    • 636 Words
    • 3 Pages

    Betta Value Stores

    The second issue that we discussed was that staff are seen to be unhelpful. That checkout operators do not know the location of items, people are still seen to be stacking shelves after the store has opened for the public and that younger employees are offhand with dealing with the public. For the solution of this first problem about people carry on stacking the shelves we came to a clean conclusion of started stacking shelves earlier and for them to train to stack the shelves faster. The solution to the checkout operators we were torn between two. One idea was that we give a sheet of paper to the checkout operators outlining where most of the goods in the store are located. The other idea we had was that we have a touch screen computer in which you type in the key words of the item and it will tell you its location. We said that initially it would cost quite…

    • 636 Words
    • 3 Pages
    Satisfactory Essays
    Read More
  • Powerful Essays

    Waitrose Communication
    • 1731 Words
    • 7 Pages

    Waitrose Communication

    According to the Waitrose, they made an effective communication through Phone call, call center, Mobile and Television, In this level communication, customer want to know opening hour, Car parking, refund policy, availability of products, products information and price. In phone calls Waitrose speak with enthusiasm and keep an object in mind when answering the call sincerely and confidentially also answer the call as early as possible. Neither show impatience or lack of interest and does not stop halfway of conversation, Also, never ever talk with customer derogatory. The other hand, Tesco also provides call center and customer care in a similar way, but Tesco call center or telecommunication is too slow and complex and time consuming, In mobile communication Waitrose communicates via sending text so far it is a more effective whether Tesco does not have these facilities. However, according to the whole which, (2014) Tesco is worse than any other supermarkets. Where the waitresses score 82 % and Tesco is 45%, it is lower than any other supermarket.Trust pilot (2014) States that Tesco customer care, specially call center is too busy and they talks robotically also average call waiting is ten minutes. It is also stated that Waitrose provide customer care one stop basis while the Tesco passing call to other departments. And very important things Waitrose tries to solve problems it would not…

    • 1731 Words
    • 7 Pages
    Powerful Essays
    Read More
  • Powerful Essays

    Unit 6 M3 Online Marketing Strategy
    • 11193 Words
    • 45 Pages

    Unit 6 M3 Online Marketing Strategy

    The customers normally have to wait in the queue for the long time, but in case of problem with the website, it gets nearly impossible to serve with the customer service representatives to buy the ticket. Infact their customers services are designed to give the customers some specific information. There are less numbers of customers who can come to get more information. The human resources strengths in this department in average are 20 people. So this solution is not working very well for organisation due to its server limitations (The O2,…

    • 11193 Words
    • 45 Pages
    Powerful Essays
    Read More
  • Powerful Essays

    Case Study 4
    • 1780 Words
    • 6 Pages

    Case Study 4

    According to the case study, Westminster’s vice president of SCM Alex Coldfield visualized three important changes to the supply chain. First, introducing a new and faster technological system such as POS driven information system, with the help of a team-work it will give the company and customers accurate information at the point of sale. Second, Westminster Company should have the ability to reduce order cycle times. At this point, the company will be able to mix merchandise from the three different companies and create a customize order and increase the demand for direct store delivery. Third, by creating customize orders, the need of new programs such UCC 128 and RFID will facilitated the procedures and modify the traditional order fulfillment.…

    • 1780 Words
    • 6 Pages
    Powerful Essays
    Read More
  • Good Essays

    Customer Perspective Of Sainsbury's
    • 470 Words
    • 2 Pages

    Customer Perspective Of Sainsbury's

    Another objective of Sainsbury's is to gain a sizeable portion of the market in which they operate. To ensure loyal custom, Sainsbury's trains their employees in such a way so that they are able to deal with all customers issues. For Sainsbury, it is critical that every client inquiry is dealt with in a manner that is suitable. To meet its exact requirements, Sainsburys directors recently decided to update the aged key system voice solution in order to improve the customer experience and improve effiency within all stores across the UK.…

    • 470 Words
    • 2 Pages
    Good Essays
    Read More
  • Better Essays

    Happy Chips, Case 10
    • 1368 Words
    • 6 Pages

    Happy Chips, Case 10

    The supply and management of a company have various difficulties in trying to manipulate the logistics of supply and making analysis of the whole performance of the supplying team. These issues apparently result from low surge and have had great inconveniences to stock and management. The reasons for these intensive difficulties are a result of malfunctioning of one group or department and thus disrupting the paths of supply. Prior to lack of frequency in stock-outs, poor customer response and high prices on the products of the supplying enterprise have the greatest impact then due customers. This results in reduction in profits and furthers the customer – supplier relationship. The operations of the supplying company have bigger effects on the customers unlike any other department involved in stock supply. This is well described from the logistics created by Harold, the director of Logistics explaining what Buy 4 Less had to go through due to malfunctioning of the Happy Chips’ management.…

    • 1368 Words
    • 6 Pages
    Better Essays
    Read More
  • Satisfactory Essays

    Work Flow
    • 349 Words
    • 2 Pages

    Work Flow

    Many people become aggravated and annoyed when having to wait in a long line at a store. Some stores are fixing this problem through many methods, such as pre-scanning customer’s items so that it is already in the register when the customer is ready to pay. Another method is to provide customers with something to do so their wait time does not feel as long as it actually is. For…

    • 349 Words
    • 2 Pages
    Satisfactory Essays
    Read More
  • Good Essays

    Breaking A Norm Analysis
    • 858 Words
    • 4 Pages

    Breaking A Norm Analysis

    purchases to be a quick process. When a consumer in line feels like the transaction is taking longer than…

    • 858 Words
    • 4 Pages
    Good Essays
    Read More
  • Best Essays

    Nandos Services Operations Analysis
    • 3532 Words
    • 15 Pages

    Nandos Services Operations Analysis

    1.0 Executive summary This report gives an overview at the service sector operations management for Nando‟s Stroud Green in London. It is based on information gained from visiting the restaurant on several occasions to interview the management and staff, observations from visits as a mystery customer. The slips confirming the visits are attached to the report. The theoretical concepts for service management operations have been used and applied to the restaurant operations. Firstly the ownership and management of Nando‟s will be described and its service concept will be explained. Secondly the service package for Nando‟s will be showed briefly with its service characteristics and a presentation of service quality from the management and the customer view.It links with the service people actions which will follow. Then a detailed process of delivery of the service at Nando‟s will be explained. Theory for runners, repeaters and strangers, models from Fitzegard typology for volume and variety, Schmenner for labour intensity, then capability and commodity will be applied to the restaurant. Front office and back room concept with using a service blueprinting scheme and the service layout will be presented. Capacity management scheme for Nando‟s will be analysed in the next section with management strategies, models and a brief note about Yield management. Finally they key points and recommendations will be presented in a conclusion.…

    • 3532 Words
    • 15 Pages
    Best Essays
    Read More
  • Powerful Essays

    Sainsbury Operations
    • 2417 Words
    • 10 Pages

    Sainsbury Operations

    There is also a scope for SAINSBURY’S to meet its target growth and regain its position if it is ready to make a few changes in its operations in terms of a better inventory management , Robust technological advancements and creating a better customer base. The report discusses the various successful implementations and certain flaws that can be wiped in order to attain smoother operations at SAINSBURY’…

    • 2417 Words
    • 10 Pages
    Powerful Essays
    Read More
  • Satisfactory Essays

    Dave's Burgers
    • 470 Words
    • 2 Pages

    Dave's Burgers

    By analyzing the data and the charts constructed it can be determined that the process is out of control and does not currently meet design specifications. This means that the process should be further modified in order to seek improvements in service speed at Dave’s Burgers. Some recommendations to help improve service quality and speed include installing debit/credit card machines, giving out incentives to employees that exhibit quality and speedy service, and increasing training. By installing debit/credit card machines, the cashiers will not have to worry about counting out the right amount of change for customers which will improve service speed. This will also improve customer satisfaction because they will not have to stop by their bank to receive cash so that they may purchase a meal from Dave’s Burgers. By giving out incentives to employees that…

    • 470 Words
    • 2 Pages
    Satisfactory Essays
    Read More
  • Satisfactory Essays

    Self Service
    • 28511 Words
    • 115 Pages

    Self Service

    Abstract Customers want fast checkout systems. Retailers are always searching for ways to improve store checkout systems. This study compared the cashier checkout and the electronic selfcheck out systems. Data for this study were collected by observations of checkout processes at Wal-Mart Super Centers in the Jackson, Mississippi, area. Formulated research questions were statistically tested employing the independent samples t-tests and the chi square test for independence. Results of these analyses showed that consumers preferred the cashier…

    • 28511 Words
    • 115 Pages
    Satisfactory Essays
    Read More
  • Good Essays

    layout of Delhaize De Leeuw supermarket in Ouderghem case study
    • 478 Words
    • 2 Pages

    layout of Delhaize De Leeuw supermarket in Ouderghem case study

    The Ouderghem supermarket has a somewhat unusual layout, having two entry points and two exit points. In common with most supermarket designs, the checkouts are positioned near the outside wall, but during most of the day only a few are used. Newspapers are sold near the checkout queues, so that customers can catch up with the news while waiting. Checkout operators face into the store, towards the queue, to emphasize the need to work quickly when there is a queue. The store has 10 checkouts – a very large number for a store of only 1500 square metres. This is because there is a large peak of sales in the early evening, and long queues at the checkout would be unacceptable.…

    • 478 Words
    • 2 Pages
    Good Essays
    Read More
  • Good Essays

    Waitrose Porter's 5 Forces
    • 1083 Words
    • 5 Pages

    Waitrose Porter's 5 Forces

    3. Managing Demand It is difficult to deal with customer’s demands especially in the businesses that provide variety of products and services, such as supermarkets. Waitrose and some other brands use barcode scanning and also member card to collect shopper’s behaviour data for each branch so that they would be able to preliminary forecast those consumption trends (O’keeffe and Fearne, 2002) However, it is unavoidable to face with uncertainties.…

    • 1083 Words
    • 5 Pages
    Good Essays
    Read More

Related Topics