2. Understand different food and beverage production and service systems2 2.1 Discuss the characteristics of food production and food and beverage service systems.2 1.2 Discuss factors affecting recipes and menus for specific systems4 1.3 Compare the cost and staffing implications for different systems5 1.4 Justify the suitability of systems for particular food and beverage outlets7 2. Understand the financial controls used in food and beverage operations8 2.1 Discuss the use of financial statements in food and beverage operations8 2.2 Demonstrate the use of cost and pricing process10
2.3 Analyze the purchasing process12
The purpose of this report is to investigate a professional food and beverage management and operation system. Accordingly, this report will be divided into 2 parts: 1. Understand different food and beverage production and service systems. 2. Understand the financial controls used in food and beverage operations.
2. Understand different food and beverage production and service systems
2.1 Discuss the characteristics of food production and food and beverage service systems.
Food production is where menu is planned, raw materials are purchased and received, and foods are cleaned, stored and prepared. It is also where wait staff drop off and pick up orders. Raw materials are purchased is a skilled and difficult task. Purchasers carry with it a lot of responsibility. Hospitality industry has to pay attention to 3 points: 1.Researching the supply markets: Selecting the buying methods and knowing clearly demand of hotel. Evaluating products price and value. 2. Developing detailed purchasing specs: It is in order to prevent purchasers cheat hotel or steal purchasing money. 3. Surveying and selecting suppliers: Select long-term and performance suppliers. It is beneficial to receive good quality goods and get the fair price. Purchasing is one of the most important points in production system. As the Chateau Star River Guangzhou, we need to know purchasing is one of the most important points in production system. Receiving is certainly the easiest, but it is often the most neglected stage that will cause hotel receive bad goods and create the losses. There are 2 points that important here: 1.It is essential to make sure that all incoming goods are checked. 2. When receiving foodstuffs both the quantity and the quality must be checked. As the Chateau Star River Guangzhou, we can know that our hotel will make production step should decrease food waste and supervise cooks not to steal food. After-production handing should duly handle wastes and clean up. Each step will affect our hotel operation and make the hotel losses. Service system
Different hotel have different service style. Explaining various service styles in detail:
|Service style |Place | |English service |Family party | | |Family restaurant | |French service |Robuchon A Galera | | |Grill | | |Very high quality and luxurious a la carte restaurant | |American service |Coffee shop, | | |Midscale and low class a la carte | |...