PROMOTE COMMUNNICATION IN HEALTH, SOCIAL CARE OR CHILDREN’S AND YOUNG PEOPLE’S SETTINGS.
1.1. Identify the different reasons people communicate. Communication is a way of exchanging information either verbally, in written or non-verbally. As early years practitioners we need to make an effective communication. It may be to a child, to a parent, to a staff or to visitors. Communication takes many different forms, from talking through letters and memos. There are many different reasons as to why people communicate in the setting: * To give and receive information
* To give and receive instruction
* To discuss a situation
* To avoid confusion
* To express a needs and feelings
* To build relationship
* To share ideas and thoughts
To give and receive information:
To inform parents about the daily activities of the setting such as routines, visit and craft activities. And informing the parents about incident or accident or illness happened in the setting e.g., If their child had a fever or fell down and hurt themselves. Give information about the child’s progress in the setting. To give and receive instruction:
When we give instruction to child while doing an activity, it should be clear and down towards their level, so that the children understand what we except from them. It also avoids confusion. To build relationship:
When a new parent, child or practitioner joins a setting, we welcome them by smiling and saying “hello” to them. It also helps to build a good relation between the parents and the staffs so that they feel confident and trust us when they leave their child at the setting. To express a needs and feelings:
We can express our feeling through communication by giving a hug or verbally to a child, to a parent or to staff who is emotional e.g., bereavement, divorce.
To discuss a situation:
We can discuss and solve a situation through communications like parents meeting or a staff meeting to discuss...