Group work is the one thing that cannot be avoided no matter whom you work for or no matter how many people work for you. Synergic group work could give a company the competitive edge that is required to become a market leader while entropic group work is likely to cause a catastrophe. In the process of doing the group report on a virtual business in the tourism industry, I have managed to find different aspects of group work that I could improve upon and certain aspects that I should keep the same. In order to increase the group synergy and reduce entropy one must critically analyse several situations and base future decision on the analysis. Many such situations, where critical analysis was required, arouse during the course of the group project. One such situation occurred during the group development stage of forming.
There are three main stages in the development of groups including forming, storming norming, performing and adjourning (Bartol et al, 2008, 558-559). The first of the five is forming and during this step the group will try to establish the basic ground rules for both group interactions and task performance. During this stage the members will also search for large amount of information on the task, on the acceptable and the unacceptable behaviour, and the most efficient way to interact with the group (Bartol et al, 2008, 558). My group started this process by having a group meeting where we discussed the ground rules that we were all going to have to follow in order to have effective group meetings. We also discussed some of the obvious “do’s and don’t” like how to handle calls during meetings, etc. This was a highly effective manoeuvre because by doing this we were able to create a set of guideline which everyone could follow, thus eliminating the chance of time and energy being lost due to confusion and misunderstandings. This process also promoted the cohesiveness of the group thus speeding up the group development cycle to quickly reach...
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