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Running head: IMPORTANCE

The Importance of Understanding Cultural, Ethnic, and Gender Differences by Managers and Professionals in a Business Setting Shannon Hagerman
SOCS 350
Professor: Jennifer Worley
May 7, 2012

Understanding Cultural, Ethnic and Gender Differences
It is very important for professionals and managers to be educated on the aspects of a diverse workforce to allow for a blended and productive work environment. There must be some understanding of the effects of culture on human behavior, this understanding is crucial to a successful and productive business.

There are many challenges for one to become culturally competent, one may have to look at their own bias’s or prejudices in order to gain an understanding of why we make some of the decisions that we do. Education plays an important role in understanding how to become more sensitive to cultures, ethnicities, and genders different from our own.

A theoretical perspective in which gender and race are viewed as cultures provides a useful framework for understanding cultural diversity in the workplace and a necessary starting point for managing a diverse workforce. (Fine, Johnson, & Ryan, 1990)

In the ball and sock experiment I felt almost out of place in the world. Being married to a leftie and seeing him function seemingly without significant issues made me even more frustrated at the idea that I could not do simple daily tasks without concentration, there were even a few times when I asked my husband to show me how he did things like hold a wrench. We were attempting to assemble our pool pump this weekend so working left-handed with simple tools sent me into a spin. My husband thought this was very comical which made the experience even worse. I imagined how it must feel for my Hispanic patients stumbling over English words to describe what had happened to them or to describe what type or where their pain was located. It must be very scary to feel out of place in...
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