riliance
Questionnaire
ACKNOWLEDGEMENT
I would like to express my sincere thanks to all those instrumental in thisproject Work. First of all, I would to thank Prof. Amit Gupta Director of
International School of Business & Researchfor giving me thisopportunity to do this project and learn from it. I am thankful to RelianceCommunication Ltd for giving me helpful information to complete thisproject (Research).I express my sincere thanks to Mr. Raj (Junior Sales Manager) & Prof.Kishen (ISBR faculty), for helping me in giving me all relevant informationabout the product and service.My heart full thanks to the whole staff and customers (Corporate) of Reliance Communication Ltd, who gave me continuous support in everypossible manner to gain practical knowledge in Industry.Finally I would like thank all lecturers, friends and my family for the kind of support and to all who directly or indirectly helped me in preparing thisproject report and special thanks to website- www.rcom.co.in. Date: Place:
Bangalore GAURAV GUPTA
7
PREFACE
A project is a scientific and systematic study of real issues on a problem with theapplication of management concept and skills. The study can deal with small orbig issues in any division of an organization. It can be case study where aproblem has been dealt with, through the process of management. The essentialequipment of a project this that, it should contain scientific collection of data,analysis and interpretation of data leading to valid conclusion.Project is an essential part in MBA curriculum. It enables the student to sharethe real experience in industry & Market. My project has placed in MarketResearch.The topic of my project was TELECOM SERVICES OF RELIANCECOMMUNICATION.This project report tends to give a sharp picture of the telecom industry.I hope, this study can be of some help to the telecom industry of his product andservice
8
CHAPTER - 1Introduction
Concept of Reliance communication
An
Questionnaire
ACKNOWLEDGEMENT
I would like to express my sincere thanks to all those instrumental in thisproject Work. First of all, I would to thank Prof. Amit Gupta Director of
International School of Business & Researchfor giving me thisopportunity to do this project and learn from it. I am thankful to RelianceCommunication Ltd for giving me helpful information to complete thisproject (Research).I express my sincere thanks to Mr. Raj (Junior Sales Manager) & Prof.Kishen (ISBR faculty), for helping me in giving me all relevant informationabout the product and service.My heart full thanks to the whole staff and customers (Corporate) of Reliance Communication Ltd, who gave me continuous support in everypossible manner to gain practical knowledge in Industry.Finally I would like thank all lecturers, friends and my family for the kind of support and to all who directly or indirectly helped me in preparing thisproject report and special thanks to website- www.rcom.co.in. Date: Place:
Bangalore GAURAV GUPTA
7
PREFACE
A project is a scientific and systematic study of real issues on a problem with theapplication of management concept and skills. The study can deal with small orbig issues in any division of an organization. It can be case study where aproblem has been dealt with, through the process of management. The essentialequipment of a project this that, it should contain scientific collection of data,analysis and interpretation of data leading to valid conclusion.Project is an essential part in MBA curriculum. It enables the student to sharethe real experience in industry & Market. My project has placed in MarketResearch.The topic of my project was TELECOM SERVICES OF RELIANCECOMMUNICATION.This project report tends to give a sharp picture of the telecom industry.I hope, this study can be of some help to the telecom industry of his product andservice
8
CHAPTER - 1Introduction
Concept of Reliance communication
An