November 9, 2012
In application 2.1; Planned Change at the San Diego County Regional Airport Authority, The San Diego Unified port district needed to transfer operations from the San Diego Airport to the San Diego County Regional Airport Authority (SDCRAA) due to the creation of the newly established organization. This was to occur in part of operating Airports within San Diego County. Thella Bowens; a senior director of the Aviation Division, was selected to oversee the transfer and was selected to become the Executive Director of the SDCRAA and oversee the transition (p. 32 Cummings &Worley). Bowens contemplated managing the start up of the SCRAA and played a vital role in making the transition occur as well as developing a plan and handling legal and regulatory issues that may arise during the transition.
The model of planned change that was used in the San Diego County Regional Airport Authority case included the Action research model. Within this model comes a continuous process of problem identification, consultation with expert(s), data gathering and diagnosis, feedback to client or group, joint diagnosis, joint action planning, action, and data gathering after action. The Action Research model was used throughout the transition due to identifying the problem which was transitioning into a newly developed organization. Thella Bowens became the Executive director of this operation due to her knowledge and experience and therefore guided the transition. Bowens also established a team with seven of her colleagues to become members of her Airport transition team called “Metamorphs” to assist with data collection, influencing directors, and displaying effective communication while thinking outside the box (P.32 Cummings &Worley). Bowens organized the transition from gathering the Metamorphs to developing a strategy that incorporates employees within the transition and...