2. "Organizational behavior" can be defined as the understanding, prediction and management of the human behavior affect the performance of the organizations. (Luthans)
3. "Organizational behavior" It deals with all aspects of human behavior that occur within the context of an organization. It entails the study of how individuals behave as individuals and in groups within an organization.
4. "Organizational behavior" also states that it is the study and application of sociology, psychology, communication and management of the individuals in an organization.
The Hawthorne Studies
During the 1920s, a Western Electric Co. telephone assembly plant in Hawthorne, Illinois, following Taylor's theory, conducted routine scientific management research on variables such as the effect of workplace lighting on productivity2. The illumination in one assembly room was unchanged; in another room, it was varied. Astonishingly, every time the lighting in either room was measured, productivity increased, at least initially. The puzzled management hired business school professor Elton Mayo3 to investigate. Again, Mayo soon concluded that no matter what changes were made, the employees' productivity rose. This finding was the start for a series of four massive studies by Mayo over the next dozen years. One study on assemblers whose work environment was not being changed showed that they were all restricting their output to some unwritten standard. Mayo gradually switched his attention from the physical work environment to the attitudes,...