On the Job Training: Orientation and Training Program

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Running head: ON THE JOB TRAINING: ORIENTATION AND TRAINING

On the Job Training: Orientation and Training Program

On the Job Training: Orientation and Training Program
Any company that has hired employees knows how important orientation and training can be. Without the proper training employees will always be one step behind. The proper training early on can save countless hours of error correcting and re-training. Explaining the company policies and expected work ethic early on can make the difference in a new hires attitude toward the job (Rue & Byars, 2004). I am the training supervisor of a large retail company. My responsibilities include training the new salesclerks effectively. I have designed an orientation and training program designed to orientate, train, and evaluate the new hire. This program is quick, lasting only 3 days, and effective, utilizing many different concepts in the process. By following the techniques laid out in the following model, new employees will feel comfortable and knowledgeable from their very first day on the sales floor. Supervisors will also feel comfortable, knowing that the new employee has been thoroughly trained and is ready to begin work. The program is broken down into three days. On the first day orientation is at the fore front. Day two is reserved for training, not only on the computerized system, but also on the merchandise and floor plans of the store. The last day is set up so that the trainee can be supervised while performing the job associated tasks. Each day is broken into manageable sections, utilizing checks, questions, and review periods. Beginning with an orientation will enable the trainee the gain a feel for the company and why each step of the training process is necessary. Day one of the program is dedicated mostly to orientation. Introducing the clerk to the crew they will be working with and familiarizing them with the layout of the department will enable the clerk to feel comfortable...
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