Narrative Report

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Lyceum of the Philippines University
Batangas citty
College of International Tourism and Hospitality Management

Narrative Report on Travel Agency

Guatson International Travel & Tour Agency
Aurora Plaza bldg, Arquiza st. corner J. Bocobo St. Ermita, Metro Manila (January 16,2013 – March 4, 2013)

In Partial Fulfillment of the requirement for the course
BSITTM II-B

Lyceum of the Philippines University – Batangas
Capitol Site, Batangas City

For the degree in
Bachelor of Science in International Travel and Tour Management

Submitted by:

Ebora, Reena Rose D.

Submitted to:
Sir Ryan Mejia

Introduction

Table of Contents

COMPANY PROFILE

Address:Aurora Plaza bldg, Arquiza st. corner J. Bocobo St. Ermita, Metro Manila Town: Metro Manila
Postal Code:1000
County: Philippines
Region: Region 4-B
Phone:Tel:(632) 521-2787 to 88 Fax:(632) 526-7320

Description
Guatson Travel is one of the leading international and local travel company in Asia. Our specialization is Airline Booking and Ticketing, also offer services on: Visa Consultation and Assistance, passport processing, package tours, and international and local travel with hotel reservation. We offer personalized services to our clients. We come up with your needs and expectations, providing you with first-class services while enjoying our competitive and reasonable prices. Guatson Travel guiding you to the World!

GUATSON INTERNATIONAL TRAVEL AND TOURS, INC. (GITTI ) is a licensed travel agency established in 1979. GITTI was incorporated and registered with the Philippines Securities and Exchange Commission (SEC) in January 1979. Its primary purpose is to engage in, conduct, promote, advertise, and carry on a travel service business including arranging, planning and booking of worldwide passenger transportation, making reservations at hotels and resorts, making land arrangements for tours and local transportation and conducting tours, on a commission basis or on a buy, sell or charter business.

The company's registered office address, which also its principal place of business is located at Plaza O, Aurora Plaza Building, J. Bocobo corner Arquiza Streets, Ermita, Manila, Philippines.

GITTI is a member of International Air Transport Association (IATA), Philippine Travel Agencies Association (PTAA) and the American Society of Travel Agents (ASTA).

Our Mission
We offer personalized services to our clients. We come up with your needs and expectations, providing you with first-class services while enjoying our competitive and reasonable prices.

Our Vision

B.I.R of guatson travel

Brgy. Clearance of guatson travel

Bussiness permit of guatson travel

Mayors permit of guatson travel

Location:

Guatson International Travel and Tours Inc. is located at
Aurora Building, Arquiza St.,corner Jorge Bocobo St.,
Ermita, Metro Manila, Philippines

Contact Numbers:

Telephone numbers:
(632) 521-2787
(632) 521-2788
Fax number: (632) 526-7320

Email Address:

info@guatsontravel.com 
inquiry@guatsontravel.com
reserve@guatsontravel.com

Management Team:

MR. BENITO TAN GUAT
President and Chairman of the Board

MS. PATTY CHIONG
General Manager

MR. HENRY OCIER
Sales and Marketing Manager

Office Personnel:

MS. JOSIE CRUZ
Administrative officer

MS. JANET CAFRANCA
BOOKING

MR. JAY MORENO
TICKETING

MR. EDWIN DANS
Documentation and Facilitation Officer

Office Hours:

Monday - Friday
9:00 - 6:00

Saturday
9:00 - 2:00

History

STRENGTHS

* Unity of personnel
* Good service
* Friendly Staffs and employees
* Easy access to shopping malls and convenient stores
* International Travel agency

WEAKNESSES

* Poor Facilities and Amenities
* Guest and Employees CR
* Equipments with defects
* Facilities with malfunctions
* Air Conditioned Units
* Poor Management

STUDENT BENEFITS
• For...
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