Management Communication

Topics: Communication, Nonverbal communication, Writing Pages: 7 (2349 words) Published: March 16, 2015
Management Communication
AC 1.1 - Explain the relevance of the communication cycle for effective communication in management The success of any business depends on efficient and effective communication. It takes place among business entities, within organisation and between group of staff, owners and employees, service providers and customers and also between people within the organisation. Effective communication within the organisation is important to perform their role effectively and appropriately. Team members require communication skills, from listening and negotiation, to goal setting and assertiveness, and being able to use these skills in any situation.In today’s business climate communication is a means of support of every organisation. Effective communication is a vital component of organisation to accomplish its purpose, goals and objectives. Managers and leaders need strong communication skills for many reasons because it helps them to perform their jobs and responsibilities for the growth and success of the business. Communication is a process which involves individual’s participation in transmitting the information within the communication cycle. By understanding the steps in the communication process it leads to effective communication. For example, in our organisation effective internal communication is important in attending the employees and employers concerns. Exchanging of ideas, information, plans, decisions and proposals keeps everyone involved within the organisation and increases motivation to perform well, increases commitment and it also makes better relationships and understanding between managers and staff, colleagues and individual within the organisation and outside it.

There are a number of models of effective communication, however one of the most famous and widely referred to models is that of Shannon and Weaver. There original model which was developed in 1949 while working for the Bell Communication company was more linear and did not take into effect the feedback element to loop the communication. Since then their original model has been adapted and developed to build in this element (see below diagram). In management; communication is possibly the key foundation that supports every other aspect of what a manager needs to do. Therefore it is that a manager can communicate effectively and this requires a number of key stages to be followed. The success of any business depends on efficient and effective communication. It takes place among business entities, within organisation and between group of staff, owners and employees, service providers and customers and also between people within the organisation. Communication is a means of transmitting information and making oneself understood by another or other. It is important in building and maintaining relationships in the workplace. Effective communication is essential to facilitate improvements in the exchange of information between team members. It resolves communication misunderstanding or conflict and creates harmony by bridging communication gaps that create conflict. It also reduces mistakes and results in improved client safety, improved quality of care and enhanced staff morale and job satisfaction. The Communication Cycle is a six-step process that helps you develop and refine your message. It helps you ensure that you don't forget anything essential the first time you present it, and it helps you maximize its impact in the times that follow. By putting the process into the form of a cycle, this approach encourages you to use the feedback you receive to improve your communications in the future. The Communication Cycle is a six-step process that helps you develop and refine your message. It helps you ensure that you don't forget anything essential the first time you present it, and it helps you maximize its impact in the times that follow. By putting the process into the form of a cycle, this approach encourages you to use the...
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