Unit four: Principles of supporting change in a business environment
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Please note that this Assessment document has 3 pages and is made up of 3 Sections.
Name: Kirsty Fisher
Section 1 – Understand why change happens in a business environment
1. Explain why change happens in a business environment. You should include at least three reasons in your answer.
In a business environment, there is always going to be changes. Changes in a business environment are not just internal but also external.
Internal changes within a business may include the following:
- Launching a new product: A business is always looking for change not just for the business but for its customers, so launching a new product if successful could make a good impact on the business. -
Section 2 – Understand the purpose of supporting change in a business environment
1. Identify the main reasons for reviewing working methods, products and / or services in a business environment.
2. When a business is going through change:
a) Describe the different types of support that people may need.
b) Explain the benefits of working with others.
Section 3 – Understand how to respond to change in a business environment
1. In relation to your current business environment (or one that you are familiar with):
a) Explain why you...
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