There is now organization without any kind of lacking in their communication policy. There must be certain issues which create problem among the departments and teams. As we have already mentioned and described the existing communication policy, so we also need to share the lacking in these communication policies. Grameen Phone is always working hard to overcome this communication gap, but new and new technologies and its features again start to create gap between the departments and even in the single team management. Moreover, there is now organization without any kind of lacking in their communication policy. There must be certain issues which create problem among the departments and teams. So following issues we found creating problem and might create problem in the near future.
Communication Gap between departments
This is the common problem Grameen Phone started to face when it was getting bigger since 2004. Like any other organizations when it is getting bigger, distance between the employees of different department increased. As a example, three departments used to sit together in the same floor space of office. So they have a very good communication between them not only in the professional ways but also in a friendly way. People used to know which department is facing what kind of problem and also the source of the problem. So if the reason is legitimate, other departments come and help them to out of this problem. In the early 2004, when the company was getting bigger in business by gaining more customer day by day, management faced the need to increase the man power of the departments for the smooth communication. So that time it was not actually possible to accommodate 2-3 departments in a single floor. So the distance started to getting bigger. And also the interpersonal support they were getting from others was not available any more.
Even after this situation the communication was still...