J6011434 Promote Communication In Health Social Care Or Children S And Young People S Settings Settings

EVIDENCE NUMBER

J6011434 Promote communication in health, social care or children’s and young people’s settings Settings
Questions & Answers
Learner Name:
NB: This unit may require some observations which will be shown in pink.
You can write your answers in the ‘Q’ box below as it expands on computer. Please add ‘real life’ experiences you may have had as examples in your answers. You can show your assessor any reports you may have written as proof but not to go into your folder as it’s confidential.
1. Understand why effective communication is important in adult social care settings

Q.1.1 Identify the different reasons people communicate

Q.1. Explain how communication affects relationships in an adult social care setting

2. Understand how to meet the communication and language needs, wishes and preferences of an individual

Q 2.2.1 Compare ways to establish the communication and language needs, wishes and preferences of an individual

Q.2.2 Describe the factors to consider when promoting effective communication

Q. 2.3 Demonstrate a range of communication methods and styles to meet individual needs

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Q.2.4 Demonstrate how to respond to respond to an individual’s reactions when communicating

3. Understand how to overcome barriers to communication

Q.3.1 Explain how individuals from different backgrounds may use communication methods in different ways

Q.3.2 Identify barriers to effective communication

Q.3.3 Explain how to overcome barriers to communication

Q.3.4 Demonstrate strategies (methods) that can be used to clarify misunderstandings

Q.3.5 Explain how to access extra support or services to enable individuals to communicate effectively

4. Understand principles and practices relating to confidentiality

Q.4.1 Explain the meaning of the term „confidentiality

Q.4.2 Describe ways to maintain confidentiality in day to day communication

Q.4.3 Describe the potential tension between maintaining an individual’s confidentiality and disclosing concerns to agreed others (safeguarding) (Duty of care)

Q.4.4 Explain how and when to seek advice about confidentiality

SIGNED LEARNER: DATE:
SIGNED ASSESSOR DATE: