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Information Technology in Business

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Information Technology in Business
Answer 1
A1) Define Business Information System
i. A combination of hardware, software, infrastructure and trained personnel organized to facilitate planning, control, coordination, and decision making in-an organization. ii. Systems integrating information technology, people and business.
A2) How it is important for an organization? Explain
E-mail communication
Communication between organization and external business partners. More effective, faster and proper log system.
Electronic handbooks published & revised
Files sharing among the organizations and external party with more effective and encouraging paperless environment. Cost saving as well.
Interactive training classes
Standardize all the training activities and flexible for all other employees no matter where they located.
Employees review, update personal data
Information in finger tips for review and update.
B) “How can we compete effectively in this particular market?” Instead of competing head-to-head with all the possible competitors, a digital firm can decide to:
Focus on new markets entrants
E-Marketing strategy to identify new markets entrants and required services and products.
Substitute Products and Services
Generate information on the current market needs and produce accordingly.
Supplier
Identify the best service provider with competitive price with good quality.
Customer
Attend to customer feedback and keep improve to meet the requirement in the fastest and effective way.

Answer 2
A. List and explain four(4) major types of information system in organization
Transaction Processing System
More to production and services which is produce the end product and services.
Software and hardware involves. The process will be monitored by Middle Management.
Management Information System
Middle Management will be creating the data and reporting system for Senior Management.
Decision Support System
The data will be collective and review by respective Head of Departments

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