Ilm M3.18

Topics: Management, Customer service, Leadership Pages: 4 (943 words) Published: November 22, 2011

Introducing the qualification The ILM Level 3 Diploma in Leadership and Management has been specially designed for first line managers looking to develop a wide range of management and leadership skills suitable for their role. The qualification also develops both understanding and application of leadership skills through the use of action learning. The Diploma consists of six mandatory units ‘Understanding change’, ‘Planning change’, ‘Time management’, ‘An introduction to leadership’, ‘Effective team leading’ and ‘Developing leadership capability’. Participants then complete the qualification with a range of optional units that combine to minimum credit of 18. From managing customer service to effective meetings for managers the ILM Diploma in Leadership and Management can be tailored to meet the varying needs of participants across all employment sectors.

Qualification overview
Level 3 Diploma in Leadership and Management Credit value* Guided learning Duration Structure • Minimum 37 credits • Minimum 150 hours • Completion within three years • Induction – two hours • Tutorial support – at least ten hours • Six mandatory units with a combined credit value of 19 • Optional units with a minimum total credit value of 18 • • • • Work-based assignment, plus Change management report, plus Reflective review, plus Leadership action plan and learning log

Assessment – mandatory units

Assessment – optional units

Depending on the units selected, a choice of: work-based assignments, reflective reviews, knowledge reviews; oral presentations, role-play/scenarios, written reports or centre-devised alternatives There are no formal entry requirements but participants will normally be either practising or aspiring first line managers with opportunity to meet the assessment demands and have a background that will enable them to benefit from the programme

Entry requirements

* Credit values are...
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