Human Resource Practice

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A Report
on
HRM issues in the Banking sector:
A Case Study on IFIC Bank Limited

MBA Program, Stream: HRM
Department of Management Studies
Faculty of Business Studies
University of Dhaka

July 20, 2009

A Report
on
HRM issues in the Banking sector:
A Case Study on IFIC Bank Limited

Submitted To,
Professor Dr. Md. Ataur Rahman
Department of Management Studies
University of Dhaka

Prepared By,

MBA, Stream: HRM, 10th Batch,
Department of Management Studies
University of Dhaka
Executive summary

In this global competitive era, banks have an important role as a financial institution. This report has been prepared on a commercial bank. In every organization, men/human resources play an important role for its success. No organization whether it is small or large, labor intensive or technology intensive can run without human resource.

The topic of our report is “HRM issues in the Banking sector: A Case Study on IFIC Bank Limited.” We have done this report on the IFIC bank Ltd. Although we have learned some banking activities during preparing our report we have mainly focused on HRM issues to keep the report on the right track.

The Bank has a Human Resource & Division for its employees’ training & development. The also has an Academy for this purpose. There is a Library in the Academy. Bank uses both on-the job training & off-the job training method. Branches use on-the job training namely job rotation, Coaching/ under study approach, direct supervision by the senior managers. Head Office uses off-the job training namely Lectures, Conference, Workshop, Management Game, Role playing, Behavior Modeling and Case Study etc. The workforce was 96 in 1983 & 2014 in 2006. Benefits of the Employees such as House building loans, Car loan at lower interest rate, Provident Fund, Insurance Facilities are available for its employees. Minimum two years is required for promotion of the employees. Two Methods of evaluation for promotion: 1. Annual confidential report (ACR) scored by the immediate supervisor 2. Interview marks. Both marks are added together to prepare list for promotion. Statistical Analysis indicates Average Job Satisfaction Of the employee (Mean) is 3.37 out of 5. Standard Deviation is 0.82 & Coefficient of Variation (CV) is 24.33 %. The performance of the bank is satisfactory. Our Report consists of four Chapters namely Introduction, Methodology, analysis & Findings, Conclusion & Recommendations, & Bibliography & Appendix.

In the first chapter: History of the organization, objectives of the organization, functions of the organization, organ gram of the organization, existing program of the organization and the future program of the organization has been described.

In the second chapter: Objectives of the study, data collection, data interpretation, limitations of the study has been described.

In the third chapter: Human resource planning, recruitment and selection, training and development, performance appraisal, CPD, findings, pay scale and labor management relations has been described.

In the final & fourth chapter recommendations, conclusions, suggestions and appendix and bibliography are given.

Letter of Transmittal

20 July, 2009

To
Dr. Md. Ataur Rahman
Professor,
Department of Management Studies
Faculty of Business Studies
University of Dhaka

Subject: Submission of Report.

Dear Sir,

With due respect, we are stating that we are a few students of MBA program Stream: HRM doing our report under Professor Dr. Md. Ataur Rahman. We are very happy to inform you that we have prepared our Report on “HRM issues in the Banking sector: A Case Study on IFIC Bank Limited” and would like to submit it to you at this time.

Therefore, we will be highly pleased if you accept our Report.

Sincerely Yours,

MBA 10TH Batch Stream: HRM
Department of Management Studies
Faculty of Business Studies
University of Dhaka

Acknowledgement...
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