HRM presentation hotel business
Ashkina Adiya 20090767
Kokenova Madina 20101007
Sakipov Asanali 20101749
Toyshibayeva Nurgul 20101461
Uzurov Rassul 20101737
OUTLINE
1.
2.
3.
4.
5.
INTRODUCTION
RECRUITMENT AND SELECTION
LEARNING AND DEVELOPMENT
COMPENSATION AND BENEFITS
CONLUSION
5 Stars Hotel
Location- Almaty
Hard to make profit
No HR manager and
HR policies
• High staff turnover
• Low staff morale
• Lazy and badly trained staff
•
•
•
•
Buy the Hotel
New name- Renaissance
Strategic Approach to HR
Successful business and profit Differentiation strategy
• A differentiation strategy calls for creating a product or service with sufficiently distinctive attributes that it sets your business apart from the competition.
Attributes of differentiation strategy
• highly skilled and creative productdevelopment personnel
• a strong sales force
• a strong reputation for quality and innovation.
Differentiation strategy for hotel
•
•
•
5 star hotel premium price best, most personalized service for the corporate traveler
• business essentials in every room
HR planning
Who do we need?
•
•
•
•
•
Waiters
Manager
Logistician
Lawyer
Head of administration
Recruitment effectiveness
Selection
Types of employees
Selection focus
• Identifying training and development needs
Learning &
Development
On-the-job Training
• 1. HRM department identify the need for training • 2. increase the communication between management and employees
• 3. guide employees to realize that improving themselves is the main aim of training
Benefits of staff training:
• Increase in skills and knowledge
• Enlargement of capabilities ( further jobrotation, promotion)
• Job satisfaction and recognition
Compensation and benefits strategy
• employee compensation is the “process of paying and rewarding employees for the contributions they make to an organization”
• Compensation is a broad term – it includes the total package of rewards (monetary and nonmonetary) that an employee obtains. This
includes
Kokenova Madina 20101007
Sakipov Asanali 20101749
Toyshibayeva Nurgul 20101461
Uzurov Rassul 20101737
OUTLINE
1.
2.
3.
4.
5.
INTRODUCTION
RECRUITMENT AND SELECTION
LEARNING AND DEVELOPMENT
COMPENSATION AND BENEFITS
CONLUSION
5 Stars Hotel
Location- Almaty
Hard to make profit
No HR manager and
HR policies
• High staff turnover
• Low staff morale
• Lazy and badly trained staff
•
•
•
•
Buy the Hotel
New name- Renaissance
Strategic Approach to HR
Successful business and profit Differentiation strategy
• A differentiation strategy calls for creating a product or service with sufficiently distinctive attributes that it sets your business apart from the competition.
Attributes of differentiation strategy
• highly skilled and creative productdevelopment personnel
• a strong sales force
• a strong reputation for quality and innovation.
Differentiation strategy for hotel
•
•
•
5 star hotel premium price best, most personalized service for the corporate traveler
• business essentials in every room
HR planning
Who do we need?
•
•
•
•
•
Waiters
Manager
Logistician
Lawyer
Head of administration
Recruitment effectiveness
Selection
Types of employees
Selection focus
• Identifying training and development needs
Learning &
Development
On-the-job Training
• 1. HRM department identify the need for training • 2. increase the communication between management and employees
• 3. guide employees to realize that improving themselves is the main aim of training
Benefits of staff training:
• Increase in skills and knowledge
• Enlargement of capabilities ( further jobrotation, promotion)
• Job satisfaction and recognition
Compensation and benefits strategy
• employee compensation is the “process of paying and rewarding employees for the contributions they make to an organization”
• Compensation is a broad term – it includes the total package of rewards (monetary and nonmonetary) that an employee obtains. This
includes