Dr. John Theodore
March 13, 2011
HM: Working at night is a bit different than working in the daytime. Describe some work experiences you have had while working at night that demonstrate the difference between nighttime and daytime work. You: Soon after I graduated from high school I went to work at a convenient store that was open 24 hours and 7 days a week. I was a night clerk that worked from 11PM to 7AM for over a year. I also worked the 2nd shift from 3PM to 11PM for almost a year until they promoted me to a shift supervisor. I enjoyed the 3rd shift more than the 2nd shift, but I can handle either one. It will be much easier for me to work the 3rd shift now since I just finished my business degree at Kaplan. Night shift requires you to work with little or no supervision, so it is imperative for you to be able to work well on your own. I have always been a self-starter, and worked well on my own, so it would not be a problem for me to run the 3rd shift. Also, you have to learn to sleep during the day, which is a challenge until you get acclimated. Since I have had experience doing that it will be easy for me to adjust.
HM: As a supervisor you will be expected to communicate effectively with your employees and resolve disputes while the store manager is off duty. Has there ever been a time when you resolved a conflict on the job without the help of a superior? What were the results of your actions? You: You must learn to read people and be an excellent listener to be an effective communicator. You must be open and honest with employees. It is always best to never over promise because you must deliver what your promise to maintain integrity with employees. I have always tried to be an active listener that uses positive reinforcing statements. We need to make the job fun. I had to deal with a co-worker that was not doing her fair share of work. I started working closely with Becky to find out why she was not...