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Hnc Social Care Observation

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Hnc Social Care Observation
It is important to observe the service user's reactions in order to assess if the individual has fully understood what has been communicated. If the individual looks confused, the communication has not been effective, so the care worker should adapt or re-phrase the question or statement. It is also important to observe the individual's body language when communication is being processed in order to evaluate if what has been said has worried or upset the service user. If so, the care worker should adopt a different approach when communicating with an individual under their
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