UNDERSTAND WORKING PRACTICE AND STRATEGISED TP MINIMISE ABUSE IN HEALTH AND SOCIAL CARE CONTEXTS.
TASK 3.
SAFE WORKING PRACTICES
3.1
Explain existing working practices such as communication skills and others and how strategies are designed to minimise abuse in health and social care contexts.
Communication is way of getting many messages across using different types of methods like giving and receiving messages between three or more partners/people. Messages or information can be conveyed by ICT (information communication technology), emails, text messaging, telephones, mobile phones, feedback, face to face and video calling. Written, verbal and non-verbal communication can also be used to share information through professionals.
Communication is very important in health and social care settings, because service users’ needs have to be met constantly, so messages should be clear, correct and understandable. When talking to service users they have to be able to understand what we are saying to them. Communication can be between staff, parents, young adults and children. Different types of communication can be used to pass on information in the organisation and …show more content…
It requires public bodies to address and eliminate unlawful discrimination, harassment and victimization. Advance equality of opportunity between people who do share it. To foster good relations between people who share a protected characteristic and people who do not share it. According to the Children Act 1989, bullying should be addressed as a Child Protection issues. Schools are required to comply with the new Equality Act 2010. (DFES.2011). Staff or parents in all care settings dealing with children, may also check to see if the children are showing signs of bullying like torn uniforms, losing their dinner money or changes in mood, all these may be signs of abuse and being bullied. (Working Together to Safeguarding Children,