Use and Develop Systems that Promote Communication
Communication (from Latin "communis", meaning to share) is the activity of conveying information through the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behavior. Communication “is a fundamental aspect of all human relationships” and is an essential element of good care. Communication involves the sender (a care worker) and the receiver (a service user). The receiver needs to give feedback, in words or gestures or behavior, so the sender knows that the message has been understood. Mr.x have been suffering from “ataxia”. His oral communication has been affected. The challenge has risen for care worker to communicate. But the resident is able to hear and use body languages. In this situation, the communication barrier is sense of identity, time and accuracy. The special mode of communication used for the resident is called “Letter board”. Miss.y have communication problem due to dementia and hearing. She is able to have a conversation and will express happy, sad or uncomfortable, but may say wrong answer for example if you ask “are you in pain?” she will say “yes” but really meaning “no”. Here also there is special type of instrument used called “personal listening system”.
Communication continues both verbal and non-verbal, despite progression of the condition. Nonverbal communication describes the process of conveying meaning in the form of non-word messages. Some of nonverbal communication includes gesture, body language or posture; facial expression and eye contact, object communication such as clothing, hairstyles, architecture, symbols, tone of voice . Written communication, Over time the forms of and ideas about communication have evolved through progression of technology. Advances include communications psychology and media psychology; an emerging field of study. Oral communication, while primarily referring...
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