Use and Develop Systems That Promote Communication

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Use and Develop Systems that Promote Communication

Communication (from Latin "communis", meaning to share) is the activity of conveying information through the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behavior. Communication “is a fundamental aspect of all human relationships” and is an essential element of good care. Communication involves the sender (a care worker) and the receiver (a service user). The receiver needs to give feedback, in words or gestures or behavior, so the sender knows that the message has been understood. Mr.x have been suffering from “ataxia”. His oral communication has been affected. The challenge has risen for care worker to communicate. But the resident is able to hear and use body languages. In this situation, the communication barrier is sense of identity, time and accuracy. The special mode of communication used for the resident is called “Letter board”. Miss.y have communication problem due to dementia and hearing. She is able to have a conversation and will express happy, sad or uncomfortable, but may say wrong answer for example if you ask “are you in pain?” she will say “yes” but really meaning “no”. Here also there is special type of instrument used called “personal listening system”.
Communication continues both verbal and non-verbal, despite progression of the condition. Nonverbal communication describes the process of conveying meaning in the form of non-word messages. Some of nonverbal communication includes gesture, body language or posture; facial expression and eye contact, object communication such as clothing, hairstyles, architecture, symbols, tone of voice . Written communication, Over time the forms of and ideas about communication have evolved through progression of technology. Advances include communications psychology and media psychology; an emerging field of study. Oral communication, while primarily referring to spoken verbal communication, can also employ visual aids and non-verbal elements to support the conveyance of meaning. Oral communication includes speeches, presentations, discussions, and aspects of interpersonal communication.As a type of face-to-face communication, body language and choice tonality play a significant role, and may have a greater impact upon the listener than informational content. All communications, intentional or unintentional, have some effect. This effect may not be always in communicator's favor or as desired by him or her. Communication that produces the desired effect or result is effective communication. It results in what the communicator wants. Effective communication generates the desired effect, maintains effect & increases effect. Effective communication serves its purpose for which it was planned or designed. The purpose could be to generate action, inform, create understanding or communicate a certain idea/point etc. Effective communication also ensures that message distortion does not take place during the communication process.

Physical barriers are often due to the nature of the environment. Thus, for example, the natural barrier which exists whilst distractions like background noise, poor lighting or an environment which is too hot or cold can all affect people's morale and concentration, which in turn interfere with effective communication. System design faults refer to problems with the structures or systems in place in an organization. Examples might include a lack of supervision or training, and a lack of clarity in roles and responsibilities which can lead to staff being uncertain about what is expected of them. Physiological result from individuals' personal discomfort, caused—for example—by ill health, poor eyesight or hearing difficulties. Phrase, Words sounding the same but having different meaning can convey a different meaning altogether. Hence the communicator must ensure...
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