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Yakult's Operation Management Process

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Yakult's Operation Management Process
Zakir ALI ALAMI
Yakult’s Operation Management Process: Research Activities
Part A: Background Information
Questions
1) What is Yakults corporate philosophy?
Ans: Yakult 's greatest goal is to bring smiles to faces everywhere. The global corporate philosophy of the Yakult Group is:
"We contribute to the health and happiness of people around the world through pursuit of excellence in life sciences in general and our research and experience in microorganisms in particular. 2) What type of large-scale is the Yakult parent company?
Ans: Yakult Australia Pty Ltd is a subsidiary of the Japanese parent company Yakult Honsho Co. 3) Outline Yakults organisational structure.
Ans: Yakults organisation structure is Board of Directors, Executive officer committee, Board of Auditors, Auditing Department, Administrative Division, Food and Beverages beverage division, cosmetics business division, pharmaceutical business division, international business division, production division, Research and Development division 4) Distribution is an important part of the Yakult production system. Explain how Yakult distributes its product. Yakult 's Direct Delivery System services are to:Corporate delivery: refrigerated trucks deliver Yakult to the ware houses of major supermarket chains as coles and woolworths. It is then distributed to individual stores | | • | Independent and corporate supermarkets | • | Convenience stores | • | Health food stores | • | Milk bars / Deli 's | • | Take-away stores | • | Asian groceries | • | Hotels / Restaurants | • | Schools | • | HospitalsHome delivery: a home delivery service is available in selected suburbs in Melbourne Part B: The operations management system at YakultQuestions 1) An efficient system is one where there are no by-products and little waste. Explain how this applies to Yakult.Yakult 's "purpose built" factory in Dandenong is a technologically advanced manufacturing facility. It incorporates

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