Graduate Students of Bachelor of Science in Hospitality Management

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Bicol Merchant Marine College Inc.
Piot, Sorsogon City

Graduates of BMMCI: Batch 2009-2010
An Assessment

A Thesis presented to the
Faculty of the Graduate School
BMMCI

In partial fulfillment of the requirements for the Degree
Bachelor of Science in Hospitality Management

By:
Barquilla, Danice Anne
Buizon, Nikka
Caingat, Paul John
Consulta, Adelsa
Gabiazo, Amy

2012-2013

I
Table of Contents

Title Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I Acknowledgement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Chapters

1- The Problem
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Statement of the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Significance of the Study . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Definition of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Scope and Delimitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Conceptual Framework . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 2- Review of Related Literature
Foreign Literature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Local Literature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Foreign Studies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Local Studies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 3- Methods and Procedures

Research Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Sources of Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Research Instruments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Data Gathering Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23. 4- Body of The Research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 5- Summary, Conclusion and Recommendation

Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Recommendation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Acknowledgement

The researchers are gratefully indebted to several persons for their invaluable assistance and support in the preparation and realization of this thesis. They are especially expressing their gratitude to the ff:

Ms. Muriel Fulleros, their adviser who unselfishly and untiringly gave her idea, advices and encouragement to help them realize this thesis.

The Panel of the Examiners, for their valuable comments and suggestions in the improvement of this study.

The BMMCI Staff, for their encouragement throughout the making of this thesis.

The researchers Family, especially the parents for unfailing concern, love and inspiration, understanding and patience and other indispensable support.

Other Friends and Schoolmates who in one way or another assisted the researchers;

And Above all the Almighty God, the source of strength and enlightenment with whom these things were made possible, particularly the realization of this study.

To all of them; Thank you very much.

CHAPTER 1
The Problem
Introduction

In recent years the popularity of Hospitality Management has increased dramatically. The importance and value for Hospitality as a social and economic phenomenon is finally getting the recognition it deserves. The Hospitality Industry is now a major employer throughout the world. As the Hospitality Industry...
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