Enhancing the Effieciency of Custom House Agents at Indian Ports”

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THE INDIAN INSTITUTE OF PLANNING AND MANAGEMENT,

AHMEDABAD

THESIS TOPIC “ENHANCING THE EFFIECIENCY OF CUSTOM HOUSE AGENTS AT INDIAN PORTS”

SUBMITTED BY:
PRIYESH NAGDA

SS/09-11/IIPM

THESIS ID NO.
SS/09-11/AHD/GM/2

SUBMISSION DATE:
08TH SEPTEMBER, 2011

GUIDED BY:
PROF: GAURAV VATS

LETTER OF CONSENT IIPM Ahmedabad 19, Inquilab Society Gulbai Tekra Ahmedabad-380015

To,
The Dean,
I.I.P.M Ahmedabad

Subject: Consent to supervise the thesis

Dear Sir,
I, Gaurav Vats, express my consent to act as a guide to Mr. Priyesh Nagda (Batch: SS/09-11/IIPM-FIANANCE). He has expressed his interest in writing his thesis on “ENHANCING THE EFFIECIENCY OF CUSTOM HOUSE AGENTS AT INDIAN PORTS” and has requested me to guide him through the same.

This is to inform that I shall support him as a guide for his thesis on the above mentioned topic and share my knowledge and help in all ways possible.

With warm regards,

GAURAV VATS

Sr. No.| Particulars| Page no.|
1| LETTER OF CONSENT| |
2| CERTIFICATE OF ORIGINALITY| |
3| CERTIFICATE FROM GUIDE| |
4| ACKNOWLEDGEMENT| |
5| SYNOPSIS | |
6| EXECUTIVE SUMMARY| |
7| CHAPTER 1 : INTRODUCTION| |
8| CHAPTER 2 : CUSTOM HOUSE AGENT| |
9| CHAPTER 3 : ROLES OF CUSTOM HOUSE AGENT| |
10| CHAPTER 4 : CUSTOM CLEARANCE OF IMPORT| |
11| CHAPTER 5 : IMPORTANT TERMS IN SHIPPING| |
12| CHAPTER 6 : DETAILS REGARDING EXPORT| |
13| CHAPTER 7 : OTHER BUSINESS IN SHIPPING SECTOR| |
14| CHAPTER 8 : ENHANCHING EFFIENCY FOR CHA| |
15| RESEARCH METHODOLOGY| |
16| ANALYSIS| |
17| FINDINGS| |
18| RECOMMENDATIONS| |
19| BIBLIOGRAPHY| |
20| ANNEXURE 1 : QUESTIONNAIRE| |
21| RESPONSE SHEET – 1| |
22| RESPONSE SHEET – 2| |
23| RESPONSE SHEET – 2| |
24| RESPONSE SHEET – 3| |
25| RESPONSE SHEET – 4| |
26| RESPONSE SHEET – 5| |
27| RESPONSE SHEET – 6| |

CERTIFICATE OF ORGINALITY

This is to certify that the thesis titled “ENHANCING THE EFFIECIENCY OF CUSTOM HOUSE AGENTS AT INDIAN PORTS” is prepared and submitted by me to Indian Institute of Planning&Management, Ahmedabad in partial fulfillment for the award of the Master Degree in Business Administration, and this report has not been submitted elsewhere.

Date:

Signature:

CERTIFICATE FROM THE GUIDE

This is to certify that this thesis titled “ENHANCING THE EFFIECIENCY OF CUSTOM HOUSE AGENTS AT INDIAN PORTS” is prepared and completed successfully by Priyesh Nagda under my guidance. The thesis has been completed to my satisfaction and I wish him all the best in his future endeavor.

Date:
Signature:

ACKNOWLEDGEMENT

First of all I would like to thank Indian Institute of Planning and Management for giving me the opportunity to work on this thesis. There is no self dependency in the world. Each individual depends on the other for one thing or the other. And he needs people for the guidance and help in all the stages of life. I sincerely thank my thesis guide PROF: Gaurav Vats for helping me, guiding me and giving me directions where and when needed. The thesis work that I have done would never have been possible without the help provide by him. There are other areas in the thesis which I could not have covered if the marketing concepts weren’t clear. So for that I would give my sincere thanks to Prof. Pabitra Ranjan for the things he taught and the helping hand that he extended. There...
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