November 11, 2010
Current Trends in Business Communication
Business communication play an important role in a person day-to-day life, developing the ability to communicate effectively is an important trait, as a business depends on communication to be successful. In most jobs today a person can send an e-mail, do a PowerPoint presentation, technical reports, and memorandums. To be successful with these tasks a person has have excellent communication skills, this will help both the employee and the employer communicates well and help the business grow.
Oral, nonverbal, and written communication all play a role in a person’s day-to-day activities at work, whether it is to an internal audience – people with his or her organization – or external audience these are people outside an organization such as customers. Constructing a relationship with other people in a work environment relies on effective communication skills; this builds a healthy, trusting, and profitable business. When a person has a healthy business relationship with other team members he or she becomes more productive. Communication provides a mutual connectivity, which creates a rapport; for example a salesperson may know everything there is to know about a product however. If he or she does not have good excellent communication skills he or she will not be able to have a rapport with the customers and this can cause a loss in sales (Bartolomei, 2005).
A person has to have good communication skills as he or she has to resolve conflicts among workers. The communication skills can help handle disagreements delicately and efficiently without adding anything else to an already turmoil situation. A manager needs to have good communication, as good communication help resolve the conflict and...