Preview

corporate communication by McDonald's

Better Essays
Open Document
Open Document
3004 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
corporate communication by McDonald's
Name: Sunny Sopal
Roll No: 34
PGDM-Communication
Subject: Communication strategies of McDonald’s

CORPORATE COMMUNICATION
Communication is simply the act of conveying, exchanging and transferring the information between two or a group of people or from one place to another through the exchange of thoughts, messages and ideas by speeches, visuals, signs, gestures, signals, writings, behavior or any activity that helps communicating the information. Corporate communication is a communication within and outside a business. It consists of set of activities which are involved in managing all internal and external communications of a corporate organization, body, or institute to create a very positive image among stakeholders on which they are dependent. Share holders, Partners, Employees, Customers, General public and Media are considered as stakeholders of the organization. Organizations communicate their missions, visions, values, ethics and major decisions to their stockholders to develop their positive image in the minds of these stakeholders. Corporate communication is a very important link between the Organization and its stakeholders.
Corporate Communication is majorly divided into two groups namely internal communication and External communication. Internal communication is the exchange and trade of information among the internal public, employees or participants of an organization. It also consists of the internal activities like planning and organizing communications trainings, internal publications etc. On the other hand External communication provides a major link between the Organization and its stakeholders outside the organization. Its core objective is to manage the external affairs of organization and to uphold its image in the eyes of shareholders, clients, consumers and general public.

Corporate communication is very important in terms of managing company’s affairs, image and identity inside the company as well as outside of it. It

You May Also Find These Documents Helpful

  • Good Essays

    Internal communication, i.e. communication within the business. External communication, i.e. communication outside the business. Communication is vital within a business as it’s used to communicate with customers, employees and owners. Tesco need to communicate with a range of individuals and organisations,…

    • 1554 Words
    • 7 Pages
    Good Essays
  • Satisfactory Essays

    Thorpe Park Task 1

    • 480 Words
    • 2 Pages

    Internal – internal communications is communication inside the business and it is a way to inform the shareholders or staff of their jobs to do. All internal communications should be done quickly to inform the staff so they can carry on.…

    • 480 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    What is communication? According to the National Communication Association, communication defined as a diverse discipline which investigate by the social scientist, social humanist and the critical as well as the cultural studies scholars (National Communication Association, n.d.). Academic studies and theories of the communication, the interpersonal communication in various forms, is introduce and explain in textbooks, electronic publications, academic journals. Communication which through the use of signal, writing, speech or behavior with each other to exchange or communicate thoughts, ideas, information or message. The use of language skills in the most effective and simplified way to convey information, make people more vulnerable to understand the information that the sender conveyed. In any business communication, in order to make it effectively, it must have seven quality. These seven properties are called 7Cs effective business communication which are correctness, clarity,…

    • 1279 Words
    • 6 Pages
    Good Essays
  • Satisfactory Essays

    According to Longman Business Dictionary, Corporate Communication is the process of providing information about company for its employees, customers and the public. Therefore, constituencies can know what company is trying to achieve and have a positive image to the company. No matter the size of company or organization, they all invest in corporate communication initiatives to mold its image, communicate with internal and external stakeholders and sustain a long-term positive reputation.…

    • 305 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    P4 Evaluating the external corporate communications of an existing product/service Unit 4:Business Communication Aims & Objectives Aim Evaluate external corporate communications of an existing product/service Objective Understand how to evaluate external corporate communications of an existing product/service Evaluating Corporate Communication • Find an example of a real corporate communication from Coca Cola and evaluate it as a means of corporate communication. Log onto www.coca-cola.co.uk/health and evaluate it as a means of corporate communication to existing and potential customers P4 – Evaluating Corporate Communication • • What is the communication and what is its purpose? Describe the content included (include examples) • Explain what makes this communication effective.…

    • 121 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Communication is a way of passing on a message or transferring information. A business needs accurate and relevant information so they can make important decisions in order to remain competitive. There are two different types of communication; internal and external. Internal communication means communication within the company, for example a manager to all shop-floor staff. External communication is the company communicating with others outside of it, its customers.…

    • 520 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Communication plays a key part in the success of any business. It is a means of exchanging information to make oneself understood by another which can be vital in a company fulfilling its purpose and hitting its goals and objectives. This exchange could be oral, written, non-verbal or a combination.…

    • 1467 Words
    • 6 Pages
    Powerful Essays
  • Best Essays

    Communication is a tool that we use in our daily lives. Having good communication skills helps people achieve what they want or need in their lives. Too often people take good communication skills for granted. We communicate at home, in the public world, at school, and at work, especially when we conduct business transactions with others. Most people spend most of their day at work and good organizational communication skills are needed the most during this time. An organization is defined as, “a group of people working together to achieve common goal(s).” Organizational communication is the interactions and messages that occur between members of the organization. In most cases, the organization is work and the members of the organization are the employees and the management. Organizational communication is important because communication is an important function of work. Good communication can lead to a better work environment, respectable working relationships and more. Good communication in an organization can help add to the work culture and “help individuals and groups coordinate activities to achieve goals, make decisions, solve problems, share knowledge and manage change processes.” In the book, Organizational Communication for Survival: Making work, work, by Virginia Peck Richmond and James C. McCrosky, Richmond and McCrosky explains to readers what organizational communication is, how to communicate in an organizational environment with managers and peers while thriving and surviving in different organizational climates and culture.…

    • 1810 Words
    • 8 Pages
    Best Essays
  • Better Essays

    Communication is the very basic need of any organization and any individual. An organization is unable to exist, function effectively or achieve its objectives without it. Through communication people are brought together as it establishes commonness amongst people. Individuals communicate 75% of their working time, while an organization communicates 90% of its working time (Srivastava, 2011).…

    • 1960 Words
    • 8 Pages
    Better Essays
  • Good Essays

    Mcdonald's Marketing

    • 8116 Words
    • 33 Pages

    McDonalds is one of the best known brands worldwide. This project shows how McDonald’s continually works to build its brand by listening to its customers and it also determines the various stages of its marketing process.…

    • 8116 Words
    • 33 Pages
    Good Essays
  • Satisfactory Essays

    Every individual expresses its thoughts and carries out its affairs through the medium of communication. Communication is one of the organizational functions that helps a company to stay efficient and productive. Implementing policies to strengthen inter-departmental communication help to underscore its importance and maintain an efficient flow of information.…

    • 475 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Merriam-Webster defines communication as “(3a) a process by which information is exchanged between individuals through a common system of symbols, signs, or behaviors; and (5a) a technique for expressing ideas effectively” (Merriam-Webster, 2013). This author is going to use this definition to describe the communication process and how it is used in organizations. The concept of, various forms of, and barriers to communication as well as ways to overcome the barriers will also be discussed in this paper.…

    • 1962 Words
    • 8 Pages
    Better Essays
  • Good Essays

    In the business world today, communication is one of the most important factors in determining if a business will be successful. Communication must be shared. If there is no communication amongst employees and businesses, the company will fail. That’s why it is important for businesses to establish those communication resources that work. Communication is verbal and nonverbal. Verbal communication involves word and nonverbal does not use words. Business communications helps me manage activities with the tools that are needed to get through each work day. The role of business communication for me is to communicate amongst the management team. It involves face to face conversations, meetings, emails, and listening skills. The business communication is an essential element of daily business activities that enables business persons to generate tangible assets, positive relationships, and establish common ground.…

    • 790 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Communication seeks to inform individuals so that they are more aware of what is necessary in order to perform a task or to function within the organization. Information such as work ethics, production, benefits, safety regulations and training are just some of the things that employees are informed of maintain successful operation of the organizations. This will also help in the decision making process as employees will act on the best information available to them.…

    • 470 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Notes Business Communication and Behavioural Studies Principles of Effective Business Communication INTRODUCTION CONCEPTS OF COMMUNICATION The word “communicate” is derived from the Latin word “communicare” – to share, exchange, send along, transmit, talk, gesture, write, put in use, relate. A number of definitions have been given to the term “communication”. A few important ones are: Communication is sum of all things, one person does when he wants to create understanding in the mind of another. It is a bridge of meaning. It involves a systematic and continuous process of telling, listening and understanding. (Allen Louis) Communication in its simplest form is conveying of information from one person to another. (Hudson) Communication is an exchange of facts, ideas, opinions or emotions by two or more persons. (George Terry) Important characteristics of communication are: 1) Communication is a two way process. 2) Communication always happens between or among two or more parties – sender and receiver. 3) Communication involves an exchange of facts, ideas, feelings or thoughts. 4) Communication uses verbal ways like words spoken or written, or non-verbal ways like gestures, postures, etc. 5) Communication needs a mutuality of understanding between sender and receiver.…

    • 3074 Words
    • 13 Pages
    Good Essays

Related Topics