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Case Study: Frequent Shopper Program For Kudler Fine Foods

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Case Study: Frequent Shopper Program For Kudler Fine Foods
Frequent Shopper Program for Kudler Fine Foods
Michael Foy, Phillip Schepok, Joshua Summers, Gregory Trebian
BSA/375
November 23, 2014
Bill Schuyler
Frequent Shopper Program for Kudler Fine Foods
As companies grow that they play a larger part in their market, they will have the need to grow their technology ability to stay competitive. This can be done by bringing in new devices that allow users to be more efficient in their positions or by providing new software that will allow the company to change their business practices to stay ahead of their competitors. Kudler Fine Foods have identified a need in their business process to bring in new technology to help strengthen customer awareness and sales. As per service request SR-KF-013, the Manager of Kudler Fine Foods has requested an information system for a frequent shopper program that will give them the ability to track customer’s purchases and give the customer loyalty points that they can use to redeem gifts, services, or other products. This will be a change to the company’s business practices and a benefit to the company as well. To complete this project there are many different steps that need to be accomplished to complete the new information system for Kudler.
The first step is to determine what measures are needed to determent if the project is a success. Part of the new system will …show more content…
According to Valacich, George, & Hoffer, (2012), "A data-flow diagram is a tool analyst used to show the flow of data in an information system. It allows a model to show how data flows through the information system, the relationships among data flows, and how data come to be stored at specific locations." Data flow diagrams are one of many techniques used to increase software development and productivity which ultimately has an enormous impact on the quality of the system development
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