Capsie Insurance Mission Statement Analysis
Running Head: MISSION, VISION, AND VALUES
Mission, Vision, and Values: Erie Insurance Company University of Phoenix MMPBL 590 March 15, 2010
Mission, Vision, and Values: Erie Insurance Company Erie Insurance has been in existence since 1925 by two men H. Orth Hirt and Oliver G. Crawford in Erie, Pennsylvania. Erie Insurance is in the service industry that provides service in 11 states, …show more content…
These statements describe why they are in business, their economic goals, their philosophy, their competencies and competitive advantages, what customers they can serve and their social responsibilities (Pearce & Robinson, 2004). The mission, vision, value statement set the company apart from other companies in the same industry. The founders of Erie Insurance wanted “To provide our Policyholders with as near perfect protection, as near perfect service as is humanly possible and to do so at the lowest possible cost" (Erie Insurance, 2010, para. 2) This simply means that Erie’s agents, management adjusters and appraisers take full responsibility to provide the best service to the policyholders. No matter how far, day or night that company will provide as near perfect service. Erie Insurances wants to be the top company in the insurance industry offering auto, life, property, and casualty …show more content…
Values are principles and standards believed and accepted within the company.
“Values motivate people to work together collectively. Values are like ever-receding or never-ending goals. The higher the values, the more the energy and effort required to achieve and sustain them. The more they pursue them, the greater the energy they release, and put into action” (Posner, n.d., para. 2).
Erie Insurance is a customer focus company. Their slogan is “Above all in Service.” The values and principles used is the Golden Rule, Do unto others as you would have others do unto you (Erie Insurance, 2010). Simple common sense mixed with plain decency. With the clarity of the mission and vision statement along with Eire’s values is the strengths of the company’s accomplishments, progress, joy, and success. Without these statements it will be difficult for the company to survive.
Strategic Management
Mission, Vision, and Values: Erie Insurance Company University of Phoenix MMPBL 590 March 15, 2010
Mission, Vision, and Values: Erie Insurance Company Erie Insurance has been in existence since 1925 by two men H. Orth Hirt and Oliver G. Crawford in Erie, Pennsylvania. Erie Insurance is in the service industry that provides service in 11 states, …show more content…
These statements describe why they are in business, their economic goals, their philosophy, their competencies and competitive advantages, what customers they can serve and their social responsibilities (Pearce & Robinson, 2004). The mission, vision, value statement set the company apart from other companies in the same industry. The founders of Erie Insurance wanted “To provide our Policyholders with as near perfect protection, as near perfect service as is humanly possible and to do so at the lowest possible cost" (Erie Insurance, 2010, para. 2) This simply means that Erie’s agents, management adjusters and appraisers take full responsibility to provide the best service to the policyholders. No matter how far, day or night that company will provide as near perfect service. Erie Insurances wants to be the top company in the insurance industry offering auto, life, property, and casualty …show more content…
Values are principles and standards believed and accepted within the company.
“Values motivate people to work together collectively. Values are like ever-receding or never-ending goals. The higher the values, the more the energy and effort required to achieve and sustain them. The more they pursue them, the greater the energy they release, and put into action” (Posner, n.d., para. 2).
Erie Insurance is a customer focus company. Their slogan is “Above all in Service.” The values and principles used is the Golden Rule, Do unto others as you would have others do unto you (Erie Insurance, 2010). Simple common sense mixed with plain decency. With the clarity of the mission and vision statement along with Eire’s values is the strengths of the company’s accomplishments, progress, joy, and success. Without these statements it will be difficult for the company to survive.
Strategic Management