BUSINESS PRODUCTIVITY AS AN ISSUE
Productivity – the rate at which goods or services are produced especially output per unit of labour.
WHY DOES IT COME ABOUT?
Poor Organizational Management
Low productivity in the workplace often results from general disorganization in any one department. When disorganization occurs, productivity suffers and tasks fail to get completed, time is wasted, communication between employees suffers, and the lines of customer service are broken. Good management can have the opposite effect, as efficient and intelligent decision-making can help improve productivity and raise overall efficiency.
The 2005 Workplace Productivity Survey conducted by the Society for Human Resource Management found that almost six out of ten (58%) Americans identified poor management as the biggest obstacle to productivity. This seems to be the case with New Zealand businesses to.
Poor organisational skills can mean that people spend more time clearing their desk or trying to find documents and spending a lot of time being non-productive, causing the businesses productivity to suffer. Good organisational skills assist with efficiency and productivity. Disorganization can cause employees to confuse dates, mix up assignments, and miss deadlines and, this makes them unreliable and undependable.
“Time is money” this saying is so true in the business world. Time is a valuable resource that can be very costly to a business when it is wasted. Poor organizational skills influence an employee’s ability to manage their time well. This has a tendency to result in a failure to prioritize assignments, complete projects on time and prepare your day-to-day activities.
Conflict in the Workplace
Conflict in the workplace is a painful reality and a key reason for poor productivity. Conflict is defined as a difference of wants, needs, or expectations. The workplace is filled with people who have differences of wants, needs, and expectations. So, of course, conflicts will occur. When employees feel underappreciated or feel stress due to an unstable work environment, conflict naturally beings to arise among employees and management. This is why it’s vital to have a professional Human Resources department or personnel on staff to manage and help solve interpersonal problems among the staff.
Findings from a CPP study showed that 25% of employees said that avoiding conflict led to sickness or absence from work. In the same study, nearly 10% reported that a conflict in the workplace led to project failure and more than one-third of people surveyed said that conflict resulted in someone leaving the company, either through firing or quitting. All of these negatives can be seriously damaging in profit for small business and even large organisations.
The CPP study found that the primary causes of workplace conflict are related to personality clashes, followed by stress and workload. "We know that people who are similar get along better, but that leads to other problems, like groupthink," says Rich Thompson, director of research for CPP. Training can help managers and other employees deal with conflict successfully.
You have to remember that when certain employees start to lag on their responsibilities, others suffer when they feel it’s necessary to pick up the slack by taking on excess duties outside of their normal job. As a result interpersonal work relationships can deteriorate, as well as relationships with customers if promises are not kept or goods are not produced as needed. If one worker is lagging in his or her personal productivity, this negatively impacts a company’s productivity. If, however, an assembly operation is organized in such a way that causes five workers to each expend 15 extra minutes on average every day in unproductive activities that will have a much bigger impact on productivity. Almost four out of ten (38 per cent) of the 1,000 HR professionals and employees surveyed...
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