Barriers to Effective Communication and How to Overcome Them Dr. Arun K Behera* Prof. Bijay K Tripathy* * Introduction: Communication is a complex process wherein information is shared between individuals through a common system of symbols, signs, and behavior expressing feelings, ideas, views, opinions, etc. People communicate to satisfy needs. The main purpose of communication is to help people feel good about themselves and about their friends, groups, and organizations. For the communication to succeed there must be a transmission of thoughts, ideas and feelings from one mind to another. Effective communication is an essential component of organizational success whether it is at the interpersonal or intergroup or organizational or even external level. Although all of us have been communicating with others since our infancy, the process of transmitting information from an individual (or a group) to another is a very complex process with many sources of potential error. According to an estmate,people in organizations typically spend over 75% of their time in an interpersonal situation; thus it is no surprise to find that at the root of a large number of organizational problems is poor communication. This poor (or ineffective or unsuccessful or failed) communication is caused by a large number of barriers. We will however be discussing them under three broad categories. Barriers to Communication: 1. Physical 2. Semantic 3. Socio-psychological *
1. Physical barriers: Physical barriers refer to a large number of physical factors ranging from noise and bodily movements to ill health of either or both the participants, confusion and discomfort. Even the slightest of the undesirable sound such as that arising out of dragging a table or sneezing or banging of the door or the window panes or creaking of the door or the fan etc. can pose a distraction especially to the listener leading to loss of certain information. Similarly, when one or both of the persons in the...
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