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Barriers of Business Communication

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Barriers of Business Communication
ShareWORLD Open University Malawi
Faculty of Business, Economics & Management Sciences
Department of Business & Finance

PROGRAMME: BSc in Business & Finance
YEAR: 1
COURSE NAME: Business communication
COURSE CODE: COM101
TO: Mrs. Chamgomo
FROM: Pempho Mwase
STUDENT NO:
ASSIGNMENT NO: 5
DUE DATE: th 2014
DATE SUBMITTED: th 2014
Statement on Plagiarism, Collusion & Academic Incompetence
The University unequivocally condemns plagiarism, which it considers to be comparable to falsifying data and cheating in an examination, and warns students that the Academic Board looks gravely upon incidents of plagiarism. Such incidents are classed as Academic Misconduct which results into a student getting a zero grade. I, Pempho Mwase, DECLARE that this work is FREE of plagiarism otherwise I will face consequences thereof if discovered that this work is not supported by proper Harvard referencing and merely a ‘cut & paste’. Signed……………………………………………………………………………. Date: th 2014 For Lecturer’s use only – Marking Guide
Descriptor
% Mark Range
Student Mark
Work of excellent quality
90 – 100 A+

Work of very good quality
75 – 89 A

Work of good quality
65 – 74 B

Work of fair but below average quality
50 – 64 C

Work of marginal quality
40 – 49 D

Unsatisfactory, failing work
0 – 39 E

Unjustified absence or failure to hand in assigned work in time 0 R

Question: What problems may be associated with the following aspects in the communication process: Lack of feedback Cultural differences
Wrong choice of medium
Physical noise

Communication is the exchange and flow of information and ideas from one person to another; it involves a sender transmitting an idea, information, or feeling to a receiver. Effective communication occurs only if the receiver



References: 1. Buckley M. (2009), Communication, Harlow, Longman. 2. Flatley M. (2006), Business communication, 8th ed. Burr Ridge, Irwin Inc. 3. Jone C. (2006), International Business English, Cambridge, Cambridge University press. 4. Mambert W. (2007), Effective Communication, 3rd ed. Manchester, John Willey. 5. Staton N. (2004) Mastering Communication, Hampshire, Palgrave. Reference:

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