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Aryeetey Loretta Naomi
MOTIVATIONAL STRATEGIES AND THEIR IMPACT ON PRODUCTIVITY
A CASE STUDY OF GHANA AIRPORTS COMPANY LIMITED

by
Aryeetey Loretta Naomi
PG3042009

A Thesis submitted to the Institute Of Distance Learning ,Kwame Nkrumah
University of Science and Technology in partial fulfilment of the requirements for the degree of
COMMONWEALTH EXECUTIVE MASTERS OF BUSINESS ADMINSTRATION

JUNE, 2011

1

DECLARATION

I hereby declare that this is my original work and that it has not been presented either in whole or in part for any purpose elsewhere.

Loretta N Aryeetey ( PG 3042009 )

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Student Name &ID

Signature

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Date

Certified by: Chani Otuteye

…………………

………………..

Supervisor Name

Certified by.

Prof.I.K.Dontwi

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Signature

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Signature

Dean,IDL

2

Date

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Date

ABSTRACT
The study sought to find out the motivational strategies and its impact on productivity The purpose of the study is to provide effective motivational strategies for organizations to use to motivate employees, to improve and increase productivity in organizations.The Literature review enables us to understand the various theories on motivation and the effect have on productivity The researcher developed a questionnaire to collect primary data regarding what will make employees perform and increase productivity. The study was conducted by collecting data from sample of 80 respondents selected from the target population using questionnaire The data was analyzed using frequencies and percentage distribution. It was established that staff of Ghana Airports Company are being motivated but management need to deploy the various incentives in order to satisfy all employees. The responses from the survey revealed that motivation has a positive effect on productivity in the company. The study revealed that intrinsic and extrinsic motivators do lead to job satisfaction irrespective of the status of employees in the organizations. The following recommendations were made to enhance performance



References: Armstrong M., (2006) Human Resource Management Practice,Kogan Page, Pp 251-269 Armstrong M Baldwin N.J (1987); Public versus private: Not that different, Not that consequential, public personnel management. Benabou R and Triole, J (2003); Intrinsic and Extrinsic Motivation, Review of Economic Studies. Berg G. and Magnus R. (1999), How Leadership Affect Productivity, Seattle Daily Journal. Bloisi W. et. al. (2003), Management and OrganisationalBehaviour, McGraw-Hill,Pp 16208 Cartwright J Caudron, S. (1996).Low unemployment is causing a staffing drought. Personnel Journnal(11), 58-66. Chuck Williams (2007), Management, fourth edition. Clarke R.H. and Morris J.R. (1980), Workers’ Attitude towards Productivity. Delfqaauw, J. and Dur, R. (2008); Incentives and Workers motivation in the public sector. Dipak K.B (2007), Human Resource Research Methods. Gaissey R.G. (1993), Effective Management: A Tool For Higher Productivity PublicCorporation,) Harvard Business School Press (2005), Motivating people for Improved Performance. Heizer J and Render B. (1999), Operations Management, Fifth Edition PrinticeHall.Pp 1623, 392-403. Review Classics. 1991. 13-22 Ivananceich, John M Kovach, K. (1987). What motivates employees? Workers and Supervisors give different answers Krietner R. et. al.(1999), Organisational behavior, First European edition, McGraw-Hill International Gaming and Wagering Business 15 (3), 17-18. Landry, J. (1985). Psychology of work behavior. Homewood, Illinois. The Dorsey Press. Marchington M and Wilkinson A. (2005), Human Resource Management at Work: People Management and Development. Maslow, A. (1943). A theory of motivation. Psychological Review 50, 370-398 McNerney, D Perry J.L and Wise L.R (1990); The motivational Bases of public service Strum, D Steers M and Porter L.W (1987), Motivation and Work Behaviour 4th Edition Taylor, S.L., Cosenza, R 74 (10). 74 Vandenabeele W (2007); Toward a public Administration theory of public service

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