AT & T Customer Rules
The AT&T Customer Rules! 1. TAKE OWNERSHIP AND SHOW WE CARE
We value our customers, and we let them know it by all we do. * We are friendly and courteous to all customers and treat them with respect. * We take personal responsibility for meeting each customer’s needs and demonstrate to our customers that we value them.
2. BE RESPONSIVE AND DELIVER
We listen to customers and deliver with speed. * We are attentive to our customers and recognize that their time is precious. * We make every effort to resolve issues within the customer’s timeline. If we can’t, we explain why and set more reasonable deadlines. * Whenever appropriate, we provide our customers with updates on resolving their
We value our customers, and we let them know it by all we do. * We are friendly and courteous to all customers and treat them with respect. * We take personal responsibility for meeting each customer’s needs and demonstrate to our customers that we value them.
2. BE RESPONSIVE AND DELIVER
We listen to customers and deliver with speed. * We are attentive to our customers and recognize that their time is precious. * We make every effort to resolve issues within the customer’s timeline. If we can’t, we explain why and set more reasonable deadlines. * Whenever appropriate, we provide our customers with updates on resolving their