Hr Study Guide

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Human Resource Management
Mid-Term Exam Review
Chapter 1
* Human Resources: people who work in an organization. Personnel

* Human resource strategy: firm’s use of human resources to help it gain or maintain an edge against its competitors in the marketplace. Approach of an org. to ensure if effectively uses its people to accomplish its mission.

* Human resource tactic: particular policy or program that helps to advance a firm’s strategic goal. * Types of Employees
* Manager: person who is in charge of others and is responsible for the timely and correct execution of actions that promote his or her unit’s success. * Line employee: employee involved directly in producing the company’s goods or delivering the services. * Staff employee: employee who supports line employees. * Environmental Challenges

* Forces eternal to a firm that affect the firm’s performance but are beyond the control of management. *
* Rapid change
* Rise of the internet
* Workforce diversity
* Globalization
* Legislation
* Evolving work or family roles
* Skill shortages and rise of service sector
* Natural disasters
*
* Organizational Challenges
* Concerns or problems internal to a firm; often a by-product of environmental sources. *
* Competitive position: cost, quality, distinctive capabilities. * Decentralization
* Downsizing
* Organizational restructuring
* Self managed work teams
* Small businesses
* Organizational culture
* Technology
* Outsourcing
*

* Individual Challenges
* Human resource issues that address the decisions most pertinent to individual employees. * Matching people and organization
* Ethical dilemmas and social responsibility
* Productivity
* Empowerment
* Brain drain (loss of high-talent key personnel to competitors) * Job insecurity
* Planning and implementing strategic HR choices
* Strategic HR planning: process of formulating HR strategies and establishing programs or tactics to implement them. * Benefits/Challenges of HR planning
* Benefits
* Encouragement of proactive rather than reactive behavior * Explicit communication of company goals
* Stimulation of critical thinking and ongoing examination of assumptions * Identification of gaps between current situation and future vision * Encouragement of line managers’ participation * Identification of HR constraints and opportunities * Creation of common goods

* Challenges
* Maintaining competitive advantage
* Reinforcing overall business strategy
* Avoiding excessive concentration on day-to-day problems * Developing HR strategies suited to unique organizational features * Coping with the environment
* Securing management commitment
* Translating strategic plan into action
* Combining intended and emergent strategies
* Accommodating change
* Strategic HR Choices
* Options available to a firm in designing its human resources system. * Work flows: ways tasks are organized to meet production or service goals * Staffing: HR activities designed to secure the right employees at the right place at the right time * Employee separations: when employees leave the firm, either voluntarily or involuntarily * Selecting HR strategies to increase firm performance

* Fit with organizational strategies
* Corporate strategy: mix of businesses a corporation decides to hold and the flow of resources among those businesses. * Business Unit Strategy:...
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