Hr Study Guide
Human Resource Management
Mid-Term Exam Review
Chapter 1 * Human Resources: people who work in an organization. Personnel
* Human resource strategy: firm’s use of human resources to help it gain or maintain an edge against its competitors in the marketplace. Approach of an org. to ensure if effectively uses its people to accomplish its mission.
* Human resource tactic: particular policy or program that helps to advance a firm’s strategic goal. * Types of Employees * Manager: person who is in charge of others and is responsible for the timely and correct execution of actions that promote his or her unit’s success. * Line employee: employee involved directly in producing the company’s goods or delivering the services. * Staff employee: employee who supports line employees. * Environmental Challenges * Forces eternal to a firm that affect the firm’s performance but are beyond the control of management. * * Rapid change * Rise of the internet * Workforce diversity * Globalization * Legislation * Evolving work or family roles * Skill shortages and rise of service sector * Natural disasters * * Organizational Challenges * Concerns or problems internal to a firm; often a by-product of environmental sources. * * Competitive position: cost, quality, distinctive capabilities. * Decentralization * Downsizing * Organizational restructuring * Self managed work teams * Small businesses * Organizational culture * Technology * Outsourcing *
* Individual Challenges * Human resource issues that address the decisions most pertinent to individual employees. * Matching people and organization * Ethical dilemmas and social responsibility * Productivity * Empowerment
Mid-Term Exam Review
Chapter 1 * Human Resources: people who work in an organization. Personnel
* Human resource strategy: firm’s use of human resources to help it gain or maintain an edge against its competitors in the marketplace. Approach of an org. to ensure if effectively uses its people to accomplish its mission.
* Human resource tactic: particular policy or program that helps to advance a firm’s strategic goal. * Types of Employees * Manager: person who is in charge of others and is responsible for the timely and correct execution of actions that promote his or her unit’s success. * Line employee: employee involved directly in producing the company’s goods or delivering the services. * Staff employee: employee who supports line employees. * Environmental Challenges * Forces eternal to a firm that affect the firm’s performance but are beyond the control of management. * * Rapid change * Rise of the internet * Workforce diversity * Globalization * Legislation * Evolving work or family roles * Skill shortages and rise of service sector * Natural disasters * * Organizational Challenges * Concerns or problems internal to a firm; often a by-product of environmental sources. * * Competitive position: cost, quality, distinctive capabilities. * Decentralization * Downsizing * Organizational restructuring * Self managed work teams * Small businesses * Organizational culture * Technology * Outsourcing *
* Individual Challenges * Human resource issues that address the decisions most pertinent to individual employees. * Matching people and organization * Ethical dilemmas and social responsibility * Productivity * Empowerment